Oversight of clinic operations for: Cardiovascular Surgery, Dermatology, Endocrinology, Gastroenterology, General Surgery, GI Lab, Infectious Disease, Nephrology, Neurology, Primary Care, Pulmonology, Vascular Surgery and Vein Clinic.

Oversight of ambulatory operations for eight specialty clinics: Neurology, Dermatology, Endocrinology, Pulmonology, Nephrology, Vascular Surgery, Vein Clinic and Infectious Disease.

•Oversight of ambulatory operations for a Heart and Vascular program, ranked top 10 by U.S. News & World Report and No. 1 in the Chicago Metro Region and Illinois •Accountable for an operating budget of 6.3M and management of 55 employees•Manage daily operations for cardiology, cardiac surgery, vascular surgery, device and anticoagulation clinic daily operations, >80,000 annual patient visits, 70+ physicians and 20 Advanced Practice Providers • Served as a department leader… Show more •Oversight of ambulatory operations for a Heart and Vascular program, ranked top 10 by U.S. News & World Report and No. 1 in the Chicago Metro Region and Illinois •Accountable for an operating budget of 6.3M and management of 55 employees•Manage daily operations for cardiology, cardiac surgery, vascular surgery, device and anticoagulation clinic daily operations, >80,000 annual patient visits, 70+ physicians and 20 Advanced Practice Providers • Served as a department leader through system wide Epic project which integrated all Northwestern Medicine clinics and hospitals to a single electronic health system including design, development, testing, training, implementation, and optimization •Implemented updated CPT coding and billing practices for the Bluhm Cardiovascular Institute’s Anticoagulation Clinic, leading to increased operating revenue of $300,000 •Implemented patient satisfaction initiatives resulting in an increase from the 84th to the 97th percentile ranking in Likelihood to Recommend Practice Show less

•Coordination of day to day nursing operations in large academic physician practice •Ensured appropriate staff coverage for medical doctors, emergency line and IV times•Assisted in pilot improvement programs, and implementation of action plans to provide safe quality and efficient care•Participated in the recruitment process of new nurses and in the interview of potential nursing staff •Functioned as primary resource to faculty and staff for all nursing related matters… Show more •Coordination of day to day nursing operations in large academic physician practice •Ensured appropriate staff coverage for medical doctors, emergency line and IV times•Assisted in pilot improvement programs, and implementation of action plans to provide safe quality and efficient care•Participated in the recruitment process of new nurses and in the interview of potential nursing staff •Functioned as primary resource to faculty and staff for all nursing related matters •Responsible for daily scheduling and coverage for cardiology nursing staff•Assisted in clinical escalation of patient issues Show less

•Lead in development, design and rollout of the Transcatheter Valve program (TAVR/Mitraclip) •Oversaw rapid growth of Transcatheter Valve program, increased patient volume by > 150%, specifically TAVR/Mitraclip, including commercially available and investigational devices•Spearheaded process improvement initiatives aimed to decrease number of pre-operative visits and improved efficiency, patient safety and satisfaction. •Facilitated coordination of the multidisciplinary team… Show more •Lead in development, design and rollout of the Transcatheter Valve program (TAVR/Mitraclip) •Oversaw rapid growth of Transcatheter Valve program, increased patient volume by > 150%, specifically TAVR/Mitraclip, including commercially available and investigational devices•Spearheaded process improvement initiatives aimed to decrease number of pre-operative visits and improved efficiency, patient safety and satisfaction. •Facilitated coordination of the multidisciplinary team involved in the care of TAVR patients. Functioned as point of contact for patients/families from first contact to post procedure follow-up Performed frailty assessments, reviewed diagnostic studies, made clinical decisions and treatment plans, educated patient and family and communicated with the referring provider•Collaborated with clinical research staff and others to ensure that protocols, registries and clinical pathways were integrated seamlessly Show less

•Responsible for the coordination of the care of critically ill patients•Provided comprehensive care of patients before and after solid organ transplants•Maintained continuous hemodynamic monitoring and support of all critically ill patients•Acted as a preceptor to registered nurses in the Cardiac/Transplant Intensive Care Unit•Proficient in caring for patients on ventilators, continuous veno-venous hemofiltration, ventricular assist devices, Extracorporeal Membrane Oxygenation… Show more •Responsible for the coordination of the care of critically ill patients•Provided comprehensive care of patients before and after solid organ transplants•Maintained continuous hemodynamic monitoring and support of all critically ill patients•Acted as a preceptor to registered nurses in the Cardiac/Transplant Intensive Care Unit•Proficient in caring for patients on ventilators, continuous veno-venous hemofiltration, ventricular assist devices, Extracorporeal Membrane Oxygenation systems•Recovered a diverse range of post operative patients directly from the operating room; including coronary artery bypass grafting, aneurysm repairs, ventricle assist device placements, liver transplant recipients/donors, kidney and pancreas transplants, among others Show less

•Supported a diverse range of cardiac, thoracic and vascular surgical patients •Became proficient and supported many patients with Ventricular Assist Devices•Coordinated staffing, prioritized patient care based on acuity and patient's needs. Helped facilitate and coordinate patient education•Identified specific and general patient care issues, took steps toward resolution, and communicated issues to the manager when acting as charge nurse•Served as a preceptor for new… Show more •Supported a diverse range of cardiac, thoracic and vascular surgical patients •Became proficient and supported many patients with Ventricular Assist Devices•Coordinated staffing, prioritized patient care based on acuity and patient's needs. Helped facilitate and coordinate patient education•Identified specific and general patient care issues, took steps toward resolution, and communicated issues to the manager when acting as charge nurse•Served as a preceptor for new graduate nurses as well as experienced nurses. •Served as a resource in interdisciplinary team to ensure quality patient care Show less

• Provided individualized care for coronary artery bypass graft and valve replacement surgical clients• Implemented pre and postoperative client teaching to an ethnically diverse population of clients• Educated patients and their families in health care needs, conditions and options• Displayed service excellence and maintained a sound work record• Assessed patient status and notified physicians of clinical changes• Performed clinical tasks according to hospital policies