Thomas Kerr Email and Phone Number
Thomas Kerr work email
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Thomas Kerr personal email
Over the past 10 years designing interactions between Government, business and individuals for high profile policy, business improvement and transformational change initiatives, I have developed a broad range of project management and human-centred design skills, including user-research, service & visual design.Most recently, I have been exploring the application of system-led design in large organisations, particularly around the interface between strategy and design.
Wave Design
View- Website:
- wave.design
- Employees:
- 4
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Design LeadWave Design Apr 2021 - PresentMelbourne, Victoria, Australia
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Lead Service DesignerAmp Apr 2018 - Apr 2020Sydney, AustraliaLeading Service Design and Innovation engagements with business teams and stakeholders, including:- Designing and conducting user research activities- Facilitation of workshops and co-creation activities- Defining business and customer value propositions- Envisioning of concepts - Visual storytelling- Synthesis of research and insight development- End-to-end Experience Blueprinting- Building HCD capability within the business -
Service DesignerSyfte Aug 2017 - Apr 2018Melbourne, AustraliaLeading Service Design engagements with clients to solve complex problems across people, technology and customer experience domains.Duties include:- Conducting user research and workshop facilitation- Visualisation of concepts, user experiences and insights in variety of visual mediums- Ideation and concept development
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Principal Service DesignerDepartment Of Health & Human Services, Victoria Jan 2016 - Aug 2017Melbourne, AustraliaLeading Service Design engagements with internal and external stakeholders on reform initiativesDuties include:- Planning and advising on design approaches to solve policy problems and develop strategies - Visualising concepts and user experiences for projects- Providing program and strategic design integration advice - Developing the Service Design capability within the department- Advising on Co-design approaches -
Service Design LeadAustralian Taxation Office Oct 2014 - Jan 2016Melbourne, AustraliaPlanning and leading service design engagements for large scale organisational change initiatives.Duties include:- Setting vision for design engagements- User research and synthesis- Facilitating research and co-creation sessions- Development of visual artifacts- Managing stakeholder requirements and expectations- Creative and critical analysis- Leading teams in engagements- Building design capability of organisation -
High Level Business DesignerAustralian Taxation Office Jun 2013 - Oct 2014Brisbane, AustraliaLeading engagements with business stakeholders to define and focus their projects and design how the services will be delivered to clients.Duties include:- Developing fit for purpose Business Design and User Research approaches for Clients- Definition of business and user goals with clients- Designing and facilitating workshops to deliver agreed design outcomes- Managing teams to develop and deliver visual design artefacts articulating designs and strategies
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Release LeadAustralian Taxation Office Jan 2011 - Jun 2013Brisbane, AustraliaEngaging stakeholders to understand their requirements and leading the development of High Level Enterprise and Detailed System Designs to meet their needs and budgetary constraints for Policy and Business Improvement Projects.Duties include:- Gathering and negotiating detailed business requirements and supporting use cases- Leading teams to develop designs- Facilitating workshops and issue resolution- Providing design integrity assurance - Building enterprise solution design capability- Development design artifacts articulating designs
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New Policy AnalystAustralian Taxation Office Feb 2009 - Jan 2011Canberra, AustraliaCo-ordinate the departmental responses for unannounced policy measures, design how the measure could be administered and articulate the technological, people and process impacts of the change across the organinisation.- Unpack and communicate legislative and technological requirements of a change to business and IT stakeholders- Rapid development of business designs and technology impact summaries- Facilitation of design sessions- Development of design artifacts visualising the administration and impacts of new policies
Thomas Kerr Skills
Thomas Kerr Education Details
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Gpa 6.1
Frequently Asked Questions about Thomas Kerr
What company does Thomas Kerr work for?
Thomas Kerr works for Wave Design
What is Thomas Kerr's role at the current company?
Thomas Kerr's current role is Design Lead at WAVE Design.
What is Thomas Kerr's email address?
Thomas Kerr's email address is th****@****.gov.au
What schools did Thomas Kerr attend?
Thomas Kerr attended University Of Canberra.
What skills is Thomas Kerr known for?
Thomas Kerr has skills like User Centered Design, User Experience Design, User Research, User Stories, Facilitation, Product Design, Visual Communication, Business Analysis, Interaction Design, Creative Concept Design, Creative Solutions, Design Thinking.
Who are Thomas Kerr's colleagues?
Thomas Kerr's colleagues are Isabella Gomez.
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2laurel.ocs.mq.edu.au, mq.edu.au
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