With a solid trajectory in providing excellent support, my recent years at Container and Packaging have been about enhancing our sales representatives experience with their top tier accounts as well as providing their customers with top tier service. I thrive and am driven to help customers have the best experience they can have within the company. I also thrive in leading and motivating others to do their best, while growing within their roles as well as personally. As a Sales Operations Support Specialist, my focus has been on delivering exceptional service and streamlining operations to support our clients' diverse packaging needs. I led and trained a team of 5 innovative thinkers who created value for customers, co-workers, and the company. CORE COMPITANCIES:* Streamline Operations* Team Lead* Microsoft and ERP software* Training and mentoring* Team Collaboration* Excellent Customer Service* Systems Operations Testing* Evaluate Processes for Improvement* Customer Service Training* Social media ACCOMPLISHMENTS:* Spearheaded operations and systems testing leading to enhancements for customers* Spearheaded new processes to enhance operations for cross departments company wide* Winner of American Express Enrollment Competition for exceeding enrollment company wide* Promoted to Sales Operations Lead* Led and Exceeded goal for excellent customer service reviews * Spearheaded collaborating with IT steering committee to improve system experience* Spearheaded working with supply chain and warehouse to improve relations between teamsContact me at kerrybradshaw43@gmail.com for any customer service or sales operations opportunities. Also open to new opportunities.