• Main point of contact between the Project Management Team, Goodwood and AA internal representatives• Owning the internal and external hospitality process for VIP guests (People, Accommodation, Ticketing & Food)• Liaising with Project Management Team and internal business functions to ensure all elements of the AA stand and presence at the event are supported and signed off• Ensure all Health and Safety related activities and Risk Assessments are evaluated and completed on time• Liaise with Goodwood and the Road Operations team to fulfil the AA’s breakdown presence • Manage the end-to-end process of the procurement of marketing merchandise associated with the event• Liaise with Goodwood and the Project Management Team to ensure everything meets the AA’s standards • Ensure a contract is obtained and reviewed and that legal has signed off the required elements• Provide updates on a weekly basis to the AA steering group plus updating the risks and issues log• Managing the end-to-end relationship between Goodwood and the Project Management Team• Ensure the project runs on time, to the quality we expect, meets brand guidelines and is within budget

• Owning the delivery of effective and efficient client tender responses within timescales and budgets. Supporting the Business Development Manager with additional tender responses when required.• Engaging with all internal business units, senior and sales management in order to obtain support and resources needed to facilitate the completion of tenders to time, budget and quality.• Producing documents and presentations that promote the business.• Providing appropriate Business Development support into non-tendered new business pitches and also to the wider Business Services team.• Working alongside creative agencies and printers to continually develop the look and feel of tender responses and supporting materials to ensure they maintain a competitive edge.• Maintaining an awareness of the B2B marketplace and knowledge of customers and their products and services including contract renewal dates in order to plan effectively for future work.• Ensuring all submitted tenders follow AA Corporate Governance processes and are signed off by relevant areas of the business.• Liaising directly with customers to collate required information for completion of tenders/proposals.

Delivering the full range of HR transactional processes to designated business functions in line with organisational policies, procedures and legal requirements.Key Projects• Project managing the review of all job descriptions and organisation charts for each business function to ensure they were aligned with current business requirements.• Creating and implementing process maps to ensure all changes are completed in the correct manner and in line with current business guidelines.

Producing accurate and detailed management information for a wide audience including Senior Management, Finance departments and also external customers. Developing and delivering bespoke MI in accordance with business requirements and continually monitoring, amending and improving the accuracy and relevance of reports.During this time I worked on a secondment basis with ARC Europe and other MI related roles.