My team ensures the effective development and use of digital technology across Student and Academic Services (SAS), with direct responsibility for key systems. We support and empower teams managing these systems, and lead the investigation, planning, and implementation of major changes and upgrades. Collaborating across SAS, the Digital Learning team and Digital Technology Services (DTS), we drive cohesive and strategic digital solutions.Responsibilities:• Leadership in Digital Technology: Oversee the development and effective utilisation of digital technology across Student and Academic Services (SAS), with direct responsibility for key systems.• Strategic Support & Empowerment: Provide strategic support to teams managing various systems, delegating control where feasible to enhance efficiency and ownership.• Strategic Planning & Implementation: Lead the identification, planning, and execution of major changes, upgrades, and developments, ensuring alignment with organisational goals.• Cross-Departmental Collaboration: Foster strong collaborative relationships within SAS and with other university departments, particularly Digital Technology Services (DTS), to ensure cohesive and integrated digital solutions.

Support the deployment and development of a range of systems solutions across Student and Academic Services (SAS) to maximise the return on investment, efficiency of process and contribute to the delivery of the University Strategy.• Support systems configuration and functionality ensuring system reliability and development• Responsible for systems planning, implementing, evaluating services, including analysis of requirements, development of specifications, project planning, testing and relevant communications to staff and users• Support the development and maintenance of discovery services across a range of services, including web presence and alternative forms of resource access (e.g. web pages)• Liaise with colleagues to ensure effective system support within SAS and wider across the University e.g. Digital Technology Services, FD, Faculties• Provide support for regular upgrades and technical integrations of SAS and Library systems, (e.g. Alma, Talis Aspire) planning, implementing and communicating changes to configuration and functionality• Be an expert on user authentication.• Contribute to staff, student and other user support through referred queries resolution• Responsible for compiling and authoring information and documentation to assist staff use in relation to systems

Support the projects leading on research, finance and resource allocation systems and process improvements. Providing advice, data analysis and management information on research funding, TRAC fEC and resource allocation that facilitates decision making and long term planning. Working with stakeholders to identify required system, process and data management improvements and working across the University to support system and process implementation. Also ensured that Research and Resource allocation systems continue to support external HEFCE reporting including the HESA, TRAC and REF returns.

Responsible for the development and implementation of systems, procedures & policies to support the operational work of staff involved in research and business development activities.• Lead the university wide implementation, management and development of pre and post award management systems in liaison with other university departments and faculties.• Managed the Research systems team which consisted of 3 members of staff• Liaised operationally and strategically with the university and the Learning and IT services department, the finance department, Human Resources, and the administrators and users including academics in faculties providing governance and support.• Lead the production and continued development of regular, accurate and up to date management information reports

Provided advice and guidance, across Hallam on the appropriate drafting, costing and submission grant process.• Organised and delivered staff development activities• Responsible for Research applications producing reports, testing and updating system as necessary• Liaise and network with external funding bodies, charities and government organisations• Coordinate the RAS & HEBCI return to HEFCE

Carried out data analysis and the preparation/manipulation of statistics, and presented findings in a written form for reporting purposes.• Carried out desk-based research through appropriate sources in support of the university's widening participation policy• Contributed to project planning and take a lead role in the co-ordination and management of specific projects.• Reviewed, implement and develop efficient and effective database systems and processes to support the planning, monitoring and completion of projects against agreed targets

• Responsible for the development and installation of C&G & OCR online training materials.• Assessing and Organising individual student learning programmes and activities• Inducting students into the centre, information technology and the use of materials and learning resources.• Assisting in the development and administration of IT and Basic skills learning resources.• Contributing to the assessment and review of student’s progress and achievement.• Assessing student work within set guidelines and giving appropriate guidance where needed on, ECDL, Clait and City in Guilds papers.

Was involved in the setting up and launch of the Virtual Learning Centre within Manchester University For Industry Hub.• Managed a pool of learndirect tutors/mentors for the hub to access.• Provided IT support for the VLC’s Learners covering a wide range of IT courses.Assisted with the administration and maintenance of the Ufi Hub website. Including server and IIS support• Liaised with all the centres in the City Pride and Stockport area to develop a network of contacts.