Kerry Murphy Email & Phone Number

Recruitment resourcer at Recruit Right

Customer service representative on behalf of John Lewis

Providing advice and support for Wirral businesses and ensuring that businesses receive the correct support required whilst filling GDPR and data protection guidelines.Supporting our target to monitor job creations and business growth within Wirral.Ensuring targets are met and oversee the daily running of all office duties within the team, whilst supporting colleagues to deliver networking and events.Supporting the Covid Helpline Support Team, in conjunction with the local authority, offering excellent customer service, financial advice and supporting with grant aid.

Birkenhead

Improve visitor experiences and manage footfall with the aim of increasing revenue to BID members. To be the key link between Birkenhead Business Improvement District (BID) members and Wirral Chamber of Commerce supporting the BID iniative in identifying, reporting and preventing environmental and safety issues.To liaise with businesses in order to provide support, information, and advice on services available with the aim of improving the local environment.

Birkenhead

Provide consistent quality customer care and great customer experiences in the branch to meet and exceed sales targets.Cooperate with all branch operations to ensure that priorities to management are fulfilled and all safety and security regulations are adhered to.Arranging attractive displays in windows and show cabinets and advising customers on products including precious metals and diamonds. I have been able to build on customer relationships which guarantee repeat business. Following policies and procedures relating to cash and stock handling.Checking the inventory listing with actual stock on the shop shelves and reporting any discrepancies to managers.

Birkenhead

The first point of contact in a busy branch, part of a large team with a personal goal to deliver an outstanding customer experience by having great conversations with the customers and building rapport quickly and well. To simplify a wide range of concepts, processes, and products for our customers and handle any customer queries or complaints promptly and well. Proactively help the customers with their financial needs and where necessary book them an appointment to come and see a Senior Personal Banker to enable them to fulfill their financial goals and dreams.Successfully completed the full induction for an Associate Personal Banker with a Green fully competent pass rating. Ability to work as part of a team and on my own.Strong technology skills e.g. PC skills (word excel), cashiering skills including the ability to use automatic and manual tills, cash machines and automatic deposit machines.Effective customer service and sales skills.

Birkenhead

Responsible for the day to day management of 24 place nursery with 9 staff. Main office duties include: invoicing, tracking income, managing agency staff, staff rotas, and child registers. Overseeing the recruitment of new staff including volunteers and students, training and induction. Ensuring adequate staff levels to cover ratios and absences. Carrying out staff supervision, managing performances, and disciplinaries, delegating work to staff and managing workload.Lead professional responsibilities and working with other professionals. Supported the setting through two Ofsted inspections with excellent results.Set up and implemented processes to support the running of the nursery.Ability to work in multi-disciplinary teams, excellent communicator and can work with people on all levels, using well developed interpersonal skills. Extensive leadership experience in coaching and managing staff. Develop and deliver policy and procedures with an ability to adapt and evaluate as changes happen.

Birkenhead

Childcare duties within a nursery setting such as key person responsibilities. Career progression to Supervisor and then Nursery Manager. Communication skills when dealing with children and parents.

Birkenhead

Lunchtime supervision of Primary school children, providing care and play activities. Gained valuable work experience which allowed me to pursue my career further. Communication and leadership skills were used when dealing with children, parents, and teachers.

Birkenhead

Pharmacy assistant duties included: retail shop duties, over the counter medicines sales, telephone queries, stock control, receiving deliveries and cashing up.Assisted the pharmacist in the dispensary and delivery of medication to local care homes.

Birkenhead

Retail duties such as stock control and dealing with customer queries. Gained valuable skills and experience in a retail environment. Communication skills when dealing with customer queries.