Kerry Norris Email and Phone Number
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Kerry Norris personal email
Kerry Norris is a Project Control Manager - UK Manufacturing at MBDA. They possess expertise in analysis, data analysis, stakeholder management, service delivery, business process improvement and 6 more skills. They is proficient in English. Colleagues describe them as "Kerry has a great ability to get under the skin of any problem that she is asked to work on, quickly identify the root of the issue and work collaboratively with stakeholders of all levels to deliver the required solution. She is equally comfortably in working through the strategic implications as well as managing the lower level that is what can make the real difference to the outcomes. Kerry is a credit to any team, and she has a desire to continually learn and develop her skillset to… Show more"
Mbda
View- Website:
- mbda-systems.com
- Employees:
- 5739
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Project Control ManagerMbda Sep 2023 - Present
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Project ManagerVirgin Media Nov 2019 - Jan 2022Manchester, England, United Kingdom
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Business AnalystVirgin Media May 2018 - Nov 2019Manchester, England, United Kingdom
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Business AnalystThe Co-Operative Bank Plc May 2015 - May 2018Manchester, United KingdomUsing data to provide insight to senior leadership to shape and influence strategic decisions. Leading Financial Crime portfolio.KPI identification and definition. Scorecard design, data sourcing, agreeing metric tolerance including Stakeholder sign off.Identifying key performance failures and leading deep dive analysis.Deconstructing E2E customer journey and distinguishing process flaws.Risk management oversight, identifying risk, implementing key controls and preventative measures.Presenting recommendations and business solutions, engaging and influencing Stakeholders to gain 'buy in'.Leading E2E business change. Defining and scoping business requirements, identifying appropriate engagement, Stakeholder validation, facilitating workshops, shaping management information and processes, data/process testing, managing delivery milestones. Supporting business areas throughout testing, implementation and refinement windows.Resource management of junior analysts, development planning, agreeing objectives and measuring performance. -
Financial Crime AnalystThe Co-Operative Bank Plc Mar 2014 - May 2015SkelmersdaleRecommending, implementing and maintaining specific financial crime detection strategy within application fraud.Managing data selection to define, test and recommend strategies to enhance system and operational performance.Monitoring industry trends to review internal strategy, reacting rapidly to changing threats and risk profiles.Managing third party relationships by monitoring and reporting performance of partner systems to maintain optimum level. Tracking change requests and bug fixes.System configuration - user profile governance, analysis and management of fraud detection rules.
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Service Delivery AnalystThe Co-Operative Bank Plc Feb 2013 - Mar 2014Manchester, United KingdomManaging and balancing resource drivers in short term scenarios.Using available data to make quick independent decisions and maintain or improve telephony SLA’sLiaising with stakeholders to discuss business priorities, presenting/interpreting dashboards, offering insight around performance.Identifying potential ‘pinch points’ and making adjustments and recommendations to business areas accordingly.
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Resource Planning AnalystThe Co-Operative Bank Plc Oct 2010 - Feb 2013Providing long to medium term planning to ensure key department metrics and performance are optimised for Collections and Recoveries business areas.Scheduling outbound dialling against best time to contact analysis to ensure customer contact and expand opportunities to ultimately reduce bad debt.Utilising capacity plans to develop scenarios and processes to improve SLA’s and workload.
Kerry Norris Skills
Kerry Norris Education Details
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Media Studies
Frequently Asked Questions about Kerry Norris
What company does Kerry Norris work for?
Kerry Norris works for Mbda
What is Kerry Norris's role at the current company?
Kerry Norris's current role is Project Control Manager - UK Manufacturing.
What is Kerry Norris's email address?
Kerry Norris's email address is ke****@****s.co.uk
What schools did Kerry Norris attend?
Kerry Norris attended Edge Hill University.
What skills is Kerry Norris known for?
Kerry Norris has skills like Analysis, Data Analysis, Stakeholder Management, Service Delivery, Business Process Improvement, Banking, Call Centers, Change Management, Customer Experience, Business Analysis, Process Improvement.
Who are Kerry Norris's colleagues?
Kerry Norris's colleagues are Adrien Bouzon-Bailly, Luigi Proietti Cecchini, Mat Jones, Lee Cooper, Christian Rey, Christian, Jérôme Sainjon, Valentin Hubert.
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Kerry Norris
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