Kerry Faltin, Phr, Shrm-Cp Email & Phone Number

United States

Louisville, Kentucky, United States

Provide oversight and leadership of Human Resources functions for Trilogy’s Home Office team of 450 employees, including on-boarding processes and programs; providing guidance and partnership to leaders in areas of coaching, counseling and disciplinary actions; oversees employee relations incidents and conducts internal investigations; administers company policies and procedures; and ensures compliance with applicable laws, regulations and standards. Collaborate cross-functionally to participate in HR policy review, revision, and implementation. Provides HR related trainings sessions as needed. Develops and implements recognition and review programs to improve employee engagement. Serves as Director responsible for leading improvement in employee engagement by utilizing employee survey data, diagnosing situations, and identifying solutions to challenging areas. Manages various survey programs to analyze metrics within the organization and determine opportunities for driving employee engagement.

Serve as Human Resources Manager responsible for administering all Human Resources programs and providing support to 28 multi-state assisted living communities employing 1500+ associates. Focuses on hiring, onboarding and retaining high-potential candidates and employees. Directs implementation of human resources policies, programs, and procedures. Advises management and employees on various issues related to human resources. Reviews employee relations issues and resolves any disputes by conducting investigations and ensuring recommendations are aligned with company policy and applicable laws.-Provide performance management guidance to managers, including coaching, counseling, and disciplinary action-Partner with Benefits and Risk Management to manage LOA process, including FMLA, ADA & workers compensation-Manage Associate Engagement Survey, including developing timeline and coordinating overall survey distribution-Increased Associate Engagement survey participation from 75% to 85% within 3 years with 4000 associated employees-Coordinate with senior and divisional leadership to drive recognition programs and employee retention strategies-Design purposeful Human Resources related training and development programs for divisional and regional meetingsMonitor Human Resources (turnover, retention, engagement) to facilitate improvement of organizational effectiveness-Maintain responsibility for onboarding activities, policies, and procedures for company’s newly acquired communities

Provided leadership and support as Compensation Analyst partnering with field leadership to develop and implement incentive and recognition programs. Collaborated with management on variety of projects, including program design, analysis, budgeting, and implementation of new programs. Planned and organized employee appreciation committees, activities, and events. Conducted cost/benefit analysis relative to incentive and recognition programs as well as measured overall program effectiveness.-Delivered analytical support for employee incentive and recognition recommendations and ongoing programs-Developed and documented procedures to streamline processes and ensure compliance with regulatory requirements-Created and administered various bonus programs and coordinated successful payout according to best practices-Conducted detailed analysis of bonus programs and ensured bonus programs were in compliance with applicable laws

Served as Human Resources Representative responsible for delivering Human Resources services and products to clients and work-site employees engaged in various industries. Administered FMLA and LOA policies by ensuring compliance with applicable laws, considering workers compensation and ADA eligibility, coordinating benefits continuation and payroll adjustments, and obtaining proper documentation. Composed client employee handbooks ensuring compliance with federal and state regulations. Developed and finalized accurate job descriptions ensuring compliance with ADA and FLSA regulations.-Communicated and interpreted Human Resources policies and procedures to clients and work-site employees-Processed and interpreted candidate background checks and consulted clients with regard to unfavorable results-Revised standard operating procedures for ADP TotalSource Background Check and Employee Handbook products-Guided clients and work-site employees through employee relations situations and human resources related issues

Colorado Springs, Colorado Area

Served as Human Resources Generalist supporting the organization’s Human Resources operations and initiatives. Directed employee recruiting functions, including posting job openings, reviewing applications, interviewing, and conducting new employee orientation sessions. Conducted exit interviews, provided COBRA and retirement information to resigning employees, followed-up on employee issues, and analyzed turnover. Organized employee appreciation activities, committees, and events.-Managed workers’ compensation by filing claims, arranging medical treatment, and coordinating safety investigations-Reviewed and revised personnel policies and procedures to ensure compliance with current employment law-Assisted management with job description preparation and contributed to human resources job evaluation meetings-Supported annual performance evaluation period by participating in salary surveys and reviewing evaluations