Sr. Manager Of Accounting And Financial Systems Administration
At&T Broadband
•Reduced monthly close process time by 7 days for the nation wide revenue and subscriber Oracle database. The 1M+ record database was used as an official source of record for the company. •Initiated monthly 50+person conference call between 13 regional offices around the nation. Call designed to standardize issue resolutions, help with accounting reconciliation, and resolve user concerns.•Coordinated tracking method of system design enhancements requested by database users and owners of 6 downstream company databases.•Managed a staff that created user training manuals and training sessions on the use of the database. Manuals and training sessions using Web-X helped create more efficient methods in the use of the database and the related reporting tools.•Directed the set up of standardized financial reports used by the corporate accounting department and the 13 regional offices. Reports assisted users by providing them with an easier means of analyzing and reconciling their revenue and subscriber numbers.•Established a department web site where users were able to see monthly mapping table updates, view a department calendar, pose questions and gain access to reporting tools. Web site helped reduce the communication burden between the regional offices.•Resolved several employee performance issues by mentoring employees to determine causes of low performance. Efforts turned around a problem employee into a great employee.