• Spearheaded core brand strategy implementation, fostering enhanced relations and brand growth.• Developed and executed a comprehensive strategic sales plan for the successful launch of a new location.• Directed a sales team that drove a remarkable revenue surge and tripled the membership base within 3 months.• Built a monthly draft base resulting in a significant monthly revenue accumulation.• Maintained robust client relationships through effective account management and strategic networking initiatives.• Consistently surpassed monthly sales targets and successfully ranked as the top-selling location.• Applied sales analysis to forecast future revenue, enabling precise strategic planning and effective marketing campaigns.• Enforced result-driven policies focused on amplifying team productivity and streamlining operational efficiency.• Demonstrated commitment to confidentiality by maintaining the security and privacy of critical communications and documents.• Oversaw all aspects of team management, including recruitment, goal-setting, coaching, and performance evaluation.

• Revamped and optimized daily operations, enhancing organizational efficiency through a streamlined process redesign.• Fostered a highly motivated work culture characterized by transparent expectations and a culture of open communication.• Established flexible monthly budgets tailored to diverse operational requirements, ensuring efficient resource allocation.• Devised innovative strategies to address labor shortages, implementing effective recruitment and dynamic coaching initiatives.• Executed training and certification programs for a team of 60+ employees, enhancing skill levels and overall performance.• Provided adept management support and mentorship across 6 property restaurants simultaneously.• Engaged with and provided exceptional support to an extensive customer base of over 800 individuals on a daily basis.

• Implemented policies targeting enhanced team productivity and fortified operational efficiency.• Coordinated with the banquet sales and marketing team to optimize effective planning strategies for large-scale on-site events.

• Utilized performance data to meticulously plan for Comi-Con (an International Event), overseeing daily operations, managing staffing, devising promotional strategies, and upholding product quality during San Diego's paramount economic week.• Devised employee shift schedules that maintained coverage at peak times and reduced labor costs.• Monitored the restaurant's financial performance against projections, ensuring accurate accounting and fiscal accountability.• Boosted productivity through comprehensive record-keeping of daily operations and identifying key areas for enhancement.

- BUD/S Class 281- SEAL/SWCC Scout Team