• Integration communications and employee experience change plan post mergers and acquisitions Due diligence and implementation of first-ever external global engagement survey platform to empower leaders and managers to drive local and team engagement; managed comprehensive project plan, launch communications, training and ongoing action planningOngoing engagement survey execution • Created Chief People Officer employee connection plan to humanize and introduce the FIS workforce to our newest executive, and share how she plans to regularly connect with employees and overhaul the employee experience• Designed executive approach for ongoing people roundtables to collect global, real-time, face-to-face feedback • Supported enterprise-wide launch of Yammer collaboration tool and adoption communications, and managed HR profile content across • Grow FIS’ employer brand presence across key social and influence channels, building out community and followers • Work with executive leadership team, construct voice, narrative and supporting strategy for internal HR communications • Manage all communications and content for Chief People Officer • Build and own editorial calendar and content roadmap to position HR as strategic partner• Streamlined global HR communications to ensure consistent messaging, tone and voice, look and feel as part of our transformation journey• Lead HR transformation communications and awareness campaign including a rebranding of “HR” to The People Office• Designed first-ever Employer Value Proposition to differentiate FIS from its competitors as the place to work• Led creative initiative to refresh recruiting collateral across various regions to attract key talent and drive brand awareness in key markets • Manage all employer branding and social media content across various digital channels including employee intranet, Yammer and Glassdoor.com• Created annual snapshot of employee global giving back efforts

• Developed communications strategies and plans, including key messages and launch plans that support the Fortune 500 company’s strategic business objectives, areas of focus and global workforce of 37,000+• Developed and executed first-ever business update from our President and COO to share quarterly• Ghostwriting for c-suite to include employee memos, client notifications, blogs, editorial content, etc.• Launched first-ever blog series to increase executive visibility and employee engagement • Developed and executed “Think Secure, Be Secure” ongoing internal security vigilance campaign to drive enterprise-wide behavioral changes, including a comprehensive launch kit for managers, 10 new secure practices, “get caught/got caught” campaign and promotions, and executive roundtable videos • Led a brand refresh including a new visual system, video assets and new corporate messaging for global workforce• Managed content and design overhaul on employee intranet site to include new brand visual elements• Defined and led first-ever online, change forum to solicit employee feedback on driving a culture change and developing communications programs based on real results• Led communications efforts for six mergers and acquisitions, one divestiture • Defined FIS’ corporate Guiding Principles upon largest merger in 2009• Managed all crisis communications strategies and positioning including media response statements, disaster response, regulatory compliance, reputational management, etc.• Developed tiered Marketing support model to prioritize and categorize internal client requests

Ongoing blogger/contributor about all things motherhood and family for jaxmomsblog.com

• Ghostwrote for c-suite including employee memos, internal blogs and trade publications bylined articles• Managed media relations and writing/editing news releases• Coordinated special events• Drafted/edited various health system publications for employees and external medical partners• Provided marketing support and campaign development for various internal medical units • Drafted/edited internal and external communications

PR and media relations, copywriting, feature stories, etc.

Staff writer for Jacksonville Magazine, Jacksonville Home and Taste.

General assignment news reporters in the Fort Myers/Naples area.

General assignment news reporter and fill-in anchor.