As the Founder and Chief [Re]Generator of The Kerry Topp Collective (The KTC), I am dedicated to helping businesses in the $5m-$50m turnover range achieve intergenerational impact, sustainable growth, and enduring relevance.With over 25 years of senior leadership experience in technology, innovation, and collaboration, I’ve crafted and honed a unique methodology, ImpactHacking. This approach synthesises the best methodologies from my extensive leadership journey, simplifying the pursuit… Show more As the Founder and Chief [Re]Generator of The Kerry Topp Collective (The KTC), I am dedicated to helping businesses in the $5m-$50m turnover range achieve intergenerational impact, sustainable growth, and enduring relevance.With over 25 years of senior leadership experience in technology, innovation, and collaboration, I’ve crafted and honed a unique methodology, ImpactHacking. This approach synthesises the best methodologies from my extensive leadership journey, simplifying the pursuit of value and impact-led growth for businesses across various industries and sectors.The Kerry Topp Collective helps you demystify & accelerate your business’s time to test, learn & create;New processes or sell the same stuff at higher margins, New experiences or sell more of the same stuff to the same people,New features or sell enhanced stuff to the same people, New customers or sell more of the same stuff to new people,New offerings or make new stuff to sell, New models or sell stuff in a new way, New markets or sell stuff in a new places.Our kaupapa is simple, to ‘connect people & technology for the betterment of businesses, regions & their communities.’ Our vision is drawn from & inspired by, the wonderful work of the Te Tau Ihu Intergenerational Strategy, to be ‘Good Ancestors’.Like to know more about how we can help you? Drop me a line, anytime or checkout our references below. Hōake tātou. Show less

The Design Innovation School at Whitecliffe, Auckland, New Zealand, aims to provide comprehensive and industry-relevant design education to its students. To ensure the curriculum meets the needs of the ever-evolving design industry, an Industry Advisory Group is being formed. This group will consist of accomplished professionals with diverse expertise who can offer valuable insights and guidance on course design, development, and consultation. Key functions:Provide strategic advice on… Show more The Design Innovation School at Whitecliffe, Auckland, New Zealand, aims to provide comprehensive and industry-relevant design education to its students. To ensure the curriculum meets the needs of the ever-evolving design industry, an Industry Advisory Group is being formed. This group will consist of accomplished professionals with diverse expertise who can offer valuable insights and guidance on course design, development, and consultation. Key functions:Provide strategic advice on aligning the curriculum with industry trends and demands.Review and improve existing courses to remain relevant and up-to-date.Assess student projects and portfolios to ensure quality and industry readiness.Foster industry connections and recommend career opportunities for students.Attend meetings, contribute to discussions, and collaborate with fellow advisors.Stay updated on emerging technologies, methodologies, and design practices.Enhance interdisciplinary approaches and design thinking principles in course content. Show less

A seven-month contract for two-days a week. The mission was to take the Tech Tāmaki Makaurau strategy and turn it into a programme of work, prioritise the initial ‘wins’ and lead and start the implementation of the strategy. At the same time, it was to build the internal team to support delivery of key interventions beyond the first identified wins. In that time I am proud to have worked with some incredibly inspiring people to lead and champion the implementation of the strategy… Show more A seven-month contract for two-days a week. The mission was to take the Tech Tāmaki Makaurau strategy and turn it into a programme of work, prioritise the initial ‘wins’ and lead and start the implementation of the strategy. At the same time, it was to build the internal team to support delivery of key interventions beyond the first identified wins. In that time I am proud to have worked with some incredibly inspiring people to lead and champion the implementation of the strategy, communicate the strategy to interested partners and build the team whilst also trying to create a positive team culture and navigate COVID restrictions and a restructure. The team and the external Industry Advisory Group are now in place and the programme plan nicely set up to be delivered on by the Tech Tāmaki Makaurau team at Tātaki Auckland Unlimited. Show less

Founding Member of Wynyard Innovation Neighbourhood (WIN). WIN is an association of like-minded, non-competitive companies who have come together - in a geographic location, the Wynyard Innovation Quarter - to build up NZ's innovation profile on the global stage; supporting local innovation, attracting the best talent and most importantly, by sharing our learnings to improve outcomes for members. The people involved are senior strategists and delivery executives from… Show more Founding Member of Wynyard Innovation Neighbourhood (WIN). WIN is an association of like-minded, non-competitive companies who have come together - in a geographic location, the Wynyard Innovation Quarter - to build up NZ's innovation profile on the global stage; supporting local innovation, attracting the best talent and most importantly, by sharing our learnings to improve outcomes for members. The people involved are senior strategists and delivery executives from organisations that represent some 60,000 employees globally - 11,400 of which work in & around the Wynyard Innovation precinct - and which contribute some circa 14-16% of New Zealand's GDP. Our goal in working together is to foster New Zealand innovation and talent and be "Better Together".My role is to assist in and drive the key initiatives that are important to Datacom - like talent, cybersecurity, continuous delivery, baselining to name a few, participate and facilitate working groups, work with ATEED, the AIAB and MBIE to ensure WIN and those parties are aligned to our collective objectives for Auckland & New Zealand. Show less

My role as Associate Director, Transformation & Innovation focusses on assisting and guiding a core group of our customers, practically, through;1) the discovery, identification and growth of digitally savvy, adaptive employees, who work more effectively to drive value for our customers, and 2) the realignment of or investment in new technology, business models, and processes to drive value for our customers I exist to help our customers more effectively compete in an… Show more My role as Associate Director, Transformation & Innovation focusses on assisting and guiding a core group of our customers, practically, through;1) the discovery, identification and growth of digitally savvy, adaptive employees, who work more effectively to drive value for our customers, and 2) the realignment of or investment in new technology, business models, and processes to drive value for our customers I exist to help our customers more effectively compete in an ever-changing digital world.The high-level outcomes the role seeks to enable for those customers, are; - improved velocity & throughput from their teams, - positioning for market leadership & future relevance - including; continued relevance to existing customers & appeal to new customers,- mindshare lift,- new market growth opportunities through Innovation, - satisfied stakeholders. Show less

I was a founding member of the NZTA’s Future Technology Leadership Group and represented Datacom on this forum. New Zealand has a strong desire to be a world leader in Intelligent Transport Systems, and the Transport Minister Phil Twyford, appointed Future Technology Leadership Group brings together the best domestic knowledge, as well as international expertise to achieve this outcome. The objective of the Future Technology Leadership Group is to develop a 10-year Land… Show more I was a founding member of the NZTA’s Future Technology Leadership Group and represented Datacom on this forum. New Zealand has a strong desire to be a world leader in Intelligent Transport Systems, and the Transport Minister Phil Twyford, appointed Future Technology Leadership Group brings together the best domestic knowledge, as well as international expertise to achieve this outcome. The objective of the Future Technology Leadership Group is to develop a 10-year Land Transport Technology Roadmap for Aotearoa New Zealand. Show less

Founding Member of Mangere Innovation Neighbourhood Community (MangereINC). MangereINC is an association of like-minded, non-competitive companies who have come together - in a geographic location, Mangere - to build up Mangere, South Auckland, Auckland & NZ's innovation profile on the global stage; supporting local innovation, attracting the best talent and most importantly, by sharing our learnings to improve outcomes for members. The people involved are senior strategists and… Show more Founding Member of Mangere Innovation Neighbourhood Community (MangereINC). MangereINC is an association of like-minded, non-competitive companies who have come together - in a geographic location, Mangere - to build up Mangere, South Auckland, Auckland & NZ's innovation profile on the global stage; supporting local innovation, attracting the best talent and most importantly, by sharing our learnings to improve outcomes for members. The people involved are senior strategists and delivery executives from organisations that represent some 30,000 employees and which contribute some circa 4-6% of New Zealand's GDP. Our goal in working together is to foster innovation and talent and be "Better Together". Show less

I was part of the Auckland ICT Graduate School Advisory Group - a collaboration between The University of Auckland and University of Waikato - as an industry advisor. My role is, along with other advisors, to provide relevant industry insight so as the school can develop post-graduate students who will have the technical, communication, critical thinking, business, and enterprise skills that employers’ value.

Co-founder & Interim Chair of Nelson Tasman Innovation Neighbourhood Community (Nelson Tasman INC).NTINC is an association of like-minded, non-competitive companies who have come together - in a geographic location, the Nelson Tasman region - to build up the region's innovation profile on the global stage; supporting local innovation, attracting the best talent and most importantly, by sharing our learnings to improve outcomes for members and the Nelson Tasman business community… Show more Co-founder & Interim Chair of Nelson Tasman Innovation Neighbourhood Community (Nelson Tasman INC).NTINC is an association of like-minded, non-competitive companies who have come together - in a geographic location, the Nelson Tasman region - to build up the region's innovation profile on the global stage; supporting local innovation, attracting the best talent and most importantly, by sharing our learnings to improve outcomes for members and the Nelson Tasman business community. The people involved are senior strategists & delivery executives from eight founding organisations that contribute some circa 30-40% of the region’s GDP.Our goal in working together is to foster the region & New Zealand innovation and talent and be "Better Together" and ultimately, create & grow quality jobs for the region through exporting our regional goodness & flavour to the world.In my role as Chairman, I get the right businesses together, identify the right people from those businesses to be involved, set the shared vision and objectives for the Neighbourhood, co-create the agenda and initiatives with the group, drive the initiatives - like talent, cybersecurity, continuous delivery, baselining to name a few - into working groups, facilitate the initial workshops to set the initiatives up and transitioned to owners, run the monthly governance sessions, support the working groups across the various initiatives from time-to-time, work to form strategic partnerships (e.g. tech NMIT, Kotahi etc) and work with Nelson Regional Development Agency to ensure we and they are aligned to our collective objectives. Show less

Mentoring Icehouse-based startups to transform ideas into thriving domestic but also global, businesses.My role is, along with other advisors, to provide relevant insight, experience and connections so as the Flux Accelerator can develop thriving startups and founders who have the proposition and offering, but also the technical, communication, critical-thinking, business, and entrepreneurial skills, that the market values.

The Auckland Innovation Advisory Board (AIAB) plays a key role in supporting Auckland Tourism, Events and Economic Development Limited (ATEED) - a council-controlled organisation - in the pursuit of its innovation objectives set out in the Auckland Innovation Plan through the provision of intellectual leadership and strategic advice.The Auckland Innovation Plan sets out a strategic work programme aimed at delivering on ATEED and Auckland Council’s objectives. The programme is grouped… Show more The Auckland Innovation Advisory Board (AIAB) plays a key role in supporting Auckland Tourism, Events and Economic Development Limited (ATEED) - a council-controlled organisation - in the pursuit of its innovation objectives set out in the Auckland Innovation Plan through the provision of intellectual leadership and strategic advice.The Auckland Innovation Plan sets out a strategic work programme aimed at delivering on ATEED and Auckland Council’s objectives. The programme is grouped into six strategic pillars, including:1) Connectedness and collaboration2) Culture and catalysts3) Capability building4) Talent5) Market insight and support6) Access to capitalThe AIAB is an independent, voluntary body of sector experts andpractitioners from across Auckland’s innovation ecosystem representing entrepreneurs, businesspeople, educators, investors and researchers. It will provide advice to ATEED to help the organisation deliver upon its primary strategic goal to establish Auckland as an innovation hub of the Asia-Pacific Rim.The goal of the AIAB, is; • Provide insights on the state of the Auckland economy and innovation ecosystem and its future direction• Provide a strategic view of ATEED’s innovation intervention priorities and areas of opportunity• Contribute advice and insight on the ongoing development of Auckland’s innovation precinct and its role in Auckland’s innovation ecosystem• Leverage members’ professional networks to support the work of the group• Contribute to developing Auckland’s profile and recognition as an innovation hub of the Asia-Pacific Rim Show less

In addition to my Transformation & Innovation role at Datacom, I was a contributing member of the NZTech-enabled, Digital Skills Forum Advisory Board sub working group developing the skills survey. The working group focused on the development and delivery of a national digital skills survey. The report can be found here: https://digitalskillsforum.files.wordpress.com/2018/01/digital-skills-for-a-digital-nation-online.pdf

My role focussed on assisting and guiding a core group of our customers, practically, through;1) the discovery, identification and growth of digitally savvy, adaptive employees, who work more effectively to drive value for customers, and 2) the realignment of or investment in new technology, business models, and processes to drive value for customers so companies can more effectively compete in an ever-changing digital world.The high-level outcomes the role seeks… Show more My role focussed on assisting and guiding a core group of our customers, practically, through;1) the discovery, identification and growth of digitally savvy, adaptive employees, who work more effectively to drive value for customers, and 2) the realignment of or investment in new technology, business models, and processes to drive value for customers so companies can more effectively compete in an ever-changing digital world.The high-level outcomes the role seeks to enable for those customers, are; improved velocity & throughput, market leadership - including; continued relevance to existing customers & appeal to new customers, Mindshare lift & new market growth opportunities through Innovation, satisfied stakeholders.Satisfying results that I'm most proud of in each of my areas of accountability, are;Digital Transformation - actively working with a select group of customers to build out a fully integrated, "smarter", richly human-centric and differentiated, omni-channel experience for them.Innovation - running a successful annual innovation hackathon launch event in June 2015 which attracted some 300 people 'live' across Datacom Group (this represents an increase of 67% on 2014);- Inviting a select group of 17 customers to participate in the annual hackathon event launch in June 2015 and achieving a 65% attendance and participation rate at the event;Consulting- engaging with 5 customers around building out an innovation eco-system for themselves - initiatives include (amongst other things);- Partner-led Innovation;- Internal Innovation Competitions- External Innovation Competitions - Student-led Innovation- Innovation Neighbourhoods - Rapid User-Centric Prototyping- Continuous Integration (CI) & Continuous Deployment (CD)- Cyber-security- Cloud Enablement Show less

Leading the Digital & Mobile Innovation team which comprises of 40 people across 2 business units - Digital Experience & Mobile Innovation.Satisfying achievements for the team include; Mobile- delivering mobile strategy & mobile solutions to NZ & Australian-based businesses that include (amongst other things); # Financial Services Consumer-facing App - helped kiwis spend their money more responsibly by delivering a Xamarin cross-platform consumer-based app that achieved… Show more Leading the Digital & Mobile Innovation team which comprises of 40 people across 2 business units - Digital Experience & Mobile Innovation.Satisfying achievements for the team include; Mobile- delivering mobile strategy & mobile solutions to NZ & Australian-based businesses that include (amongst other things); # Financial Services Consumer-facing App - helped kiwis spend their money more responsibly by delivering a Xamarin cross-platform consumer-based app that achieved 10k downloads in just one month and an overall rating of 4.6 on the respective App stores;# Primary Sector drivers App - a native iOS and Android app that helps keep NZ green by helping truck drivers burn diesel cleaner by allowing them to geo-locate sources of alternative "green" fuel;# Tourist-focused Mobile Website - delivered a Mobile site via Rapid User-Centric Prototyping that helps bring more tourists to NZ by enhancing their first experience when they come to NZ;Innovation- Internal: Being part of the team that organised & ran the 3rd Annual Datacomp innovation event. We had 90 Datacom staff from across NZ & Australia in an event that focused on the Internet of Things (Arduino, Grove Sensors, Mobile Devices, Data Visualisation & Analytics);- External: Consulting to and assisting ASB on the delivery of their HackDay - an event that had 102 people participate, generate 22 ideas, 16 of which were picked up and worked on in the event. 5 ideas were immediately commercially-viable and 3 had significant benefit to the bank and have been fast-tracked.Digital- delivering digital strategies & road maps and then rapidly executing on these roadmap for NZ & Australian-based corporate and enterprise customers that include (amongst other things);# Financial Services Channel-facing Site - helped a financial services company deliver on their channel-expansion strategy by delivering a Sitecore-based site that achieved 1000 plus additional sales in just one month from launch; Show less

Led the Microsoft Solutions team @ Datacom which comprised of 115+ people across 4 separate business units - Digital Experience // Collaboration & Customer Relationship Management // Build & Integration // Mobile Innovation.Satisfying achievements included; - securing multiple Australian & NZ-based million dollar+ development programmes, - delivering mobile field-force solutions to NZ-based businesses that enabled 35% improvement in back-office process, 10% improvement in… Show more Led the Microsoft Solutions team @ Datacom which comprised of 115+ people across 4 separate business units - Digital Experience // Collaboration & Customer Relationship Management // Build & Integration // Mobile Innovation.Satisfying achievements included; - securing multiple Australian & NZ-based million dollar+ development programmes, - delivering mobile field-force solutions to NZ-based businesses that enabled 35% improvement in back-office process, 10% improvement in stock-loss scenarios & an extra 4 sales calls per sales person per week (see Forbes article below)- delivering improved accuracy, efficiency & processing of nearly 30,000 invoices per year for Zespri (see Zespri case study below) - increasing revenue by 132% & EBIT by 147% between FY11 & FY12, - increasing revenue by 210% & EBIT by 217% between FY10 & FY12, - being named Skycity IT Supplier of the Year 2011, - positioning Datacom as one of the top 70 Microsoft Azure Circle Cloud Partners world-wide- attaining a "world-class" 0.58 increase in Gallup Employee Survey results between 2010 & 2013- running Metrocomp, Datacomp & Hacktivate innovation events (see videos below) - securing the Microsoft NZ Partner of the Year Award & CRM Solution of the Year 2012, but above all, successfully nominating Sealord Group CIO, Neville Richardson, for CIO of the Year Award in 2012 in the NZ Microsoft Partner Awards (see NBR article below), - securing the Sitecore People's Choice and Business Transformational Awards for Auckland Airport's website at the Sitecore Site of the Year Awards 2013 (see Auckland Airport PR Announcement below),- being Appointed Microsoft Imagine Cup mentor in 2010, 2011 & 2012, - encouraging our TechEd 2014 team to achieve a submission percentage of 7% of the total number of sessions submitted (some 500) which led to Datacom attaining 9% of the 140 approved by Microsoft to present. This was the highest success rate by any Partner that year. Show less

MIN was an association of like-minded, non-competitive companies who have come together as a network across South Auckland to build up NZ's innovation profile on the global stage; support local innovation, develop, attract and retain the best talent, and share our learnings to improve outcomes for members. The people involved are senior strategists and delivery executives from organisations that represent some circa 8000 direct & 36,000 indirect employees and total revenues of circa… Show more MIN was an association of like-minded, non-competitive companies who have come together as a network across South Auckland to build up NZ's innovation profile on the global stage; support local innovation, develop, attract and retain the best talent, and share our learnings to improve outcomes for members. The people involved are senior strategists and delivery executives from organisations that represent some circa 8000 direct & 36,000 indirect employees and total revenues of circa $10.5B.Our goal in working together is to foster and grow the area and New Zealand's innovation and talent and be "Better Together".In my role as Chairman, I get the right businesses together, identify the right people from those businesses to be involved, set the shared vision and objectives for the Neighbourhood, co-create the agenda and initiatives with the group, drive the initiatives - like talent, cybersecurity, continuous delivery, baselining to name a few - into working groups, sets up the Slack, Meet Up, LinkedIn etc instance that provide the backbone for comms across the group, facilitate the initial workshops to set the initiatives up and transitioned to Guild owners, run the monthly governance sessions, support the working groups and guilds across the various initiatives from time-to-time, work to form strategic partnerships (e.g. tech Futures Lab, BizDojo, University of Auckland etc) and work with ATEED to ensure we and they are aligned to our collective objectives. Show less

Co-founder & Chairman of Wynyard Innovation Neighbourhood (WIN). WIN is an association of like-minded, non-competitive companies who have come together - in a geographic location, the Wynyard Innovation Quarter - to build up NZ's innovation profile on the global stage; supporting local innovation, attracting the best talent and most importantly, by sharing our learnings to improve outcomes for members. The people involved are senior strategists and delivery executives from… Show more Co-founder & Chairman of Wynyard Innovation Neighbourhood (WIN). WIN is an association of like-minded, non-competitive companies who have come together - in a geographic location, the Wynyard Innovation Quarter - to build up NZ's innovation profile on the global stage; supporting local innovation, attracting the best talent and most importantly, by sharing our learnings to improve outcomes for members. The people involved are senior strategists and delivery executives from organisations that represent some 60,000 employees globally - 11,400 of which work in & around the Wynyard Innovation precinct - and which contribute some circa 14-16% of New Zealand's GDP. Our goal in working together is to foster New Zealand innovation and talent and be "Better Together".In my role as Chairman, I get the right businesses together, identify the right people from those businesses to be involved, set the shared vision and objectives for the Neighbourhood, co-create the agenda and initiatives with the group, drive the initiatives - like talent, cybersecurity, continuous delivery, baselining to name a few - into working groups, sets up the Slack, Meet Up, LinkedIn etc instance that provide the backbone for comms across the group, facilitate the initial workshops to set the initiatives up and transitioned to Guild owners, run the monthly governance sessions, support the working groups and guilds across the various initiatives from time-to-time, work to form strategic partnerships (e.g. tech Futures Lab, BizDojo, University of Auckland etc) and work with ATEED to ensure we and they are aligned to our collective objectives. Show less

Managed 2 IT business unit P&Ls consisting of up to 55+ FTE's and contractors. In the five years I was at Air NZ I was responsible for the definition, development and/or enhancement, and then deployment, of strategic business projects & programmes within the company's online, loyalty, contact centre, Holiday & Tandem sales channels and the domestic & International Airports and Airlines. Air NZ were, at the time, and still are heavy "in-sourcers" and within this time the testing… Show more Managed 2 IT business unit P&Ls consisting of up to 55+ FTE's and contractors. In the five years I was at Air NZ I was responsible for the definition, development and/or enhancement, and then deployment, of strategic business projects & programmes within the company's online, loyalty, contact centre, Holiday & Tandem sales channels and the domestic & International Airports and Airlines. Air NZ were, at the time, and still are heavy "in-sourcers" and within this time the testing function in my area grew from 3 to 20+ people, expanded its scope to service other areas within IT, and made significant gains in automated, performance & security testing. I was also responsible for the successful implementation of programme-wide resourcing and release and deployment processes and practices. Show less

I was team leader for 5 FTE Business Analysts and 5 Project Managers and was responsible for the overall delivery of Internet and ISP projects, enhancements and BAU issues.

One month contract that turned into almost two years Project Management and Business Process Improvement. In the time I was at SamoaTel I successfully programme led a Telco billing, debtors, settlements and mediation programme one month earlier than planned and under budget (NZD$0.5M), Successfully delivered 2004/2005 White and Yellow Pages Directory - less than 2% customer complaints, Identified lost revenue opportunities of ~SAT$90,000 per month on leased data and frame relay circuits -… Show more One month contract that turned into almost two years Project Management and Business Process Improvement. In the time I was at SamoaTel I successfully programme led a Telco billing, debtors, settlements and mediation programme one month earlier than planned and under budget (NZD$0.5M), Successfully delivered 2004/2005 White and Yellow Pages Directory - less than 2% customer complaints, Identified lost revenue opportunities of ~SAT$90,000 per month on leased data and frame relay circuits - represented total unbilled revenue of ~NZD$450,000. After 6 months in the role, was appointed Capital and Strategic Programme Manager - also responsible for the Project Management Office - and joined the the Senior Leadership Team (Reporting to CEO). Show less

Product development of e-commerce shopping carts, content management systems and seo products for sale by the Asia Online sales and account managers.

Owner of the operational and ongoing development and enhancement activities for MelcoOnline (now www.bdt.co.nz), one of New Zealand's first Business-to-Business portals.