I joined Lloyds Banking Group in 2018 as a Personal Banking Adviser and have since progressed through a variety of roles that have helped me build a strong foundation in leadership, communication and operational management. Over the years, I have successfully led customer-facing teams, driven performance improvements and managed teams through periods of operational change.Currently, I support senior leadership in a fast-paced environment, focusing on communication, collaboration and navigating change. I'm passionate about facing new challenges, fostering innovation and contributing to the future success of the business. My strengths lie in my ability to connect with others, collaborate across teams and continuously learn while supporting a broad range of initiatives.