Experienced Client Service Manager with 9+ years in SaaS, BFSI, and Insurance & E-commerce industries. Dedicated to driving client success and fostering lasting relationships. Skilled in project management, data migration, and team leadership. Passionate about delivering tailored solutions to fuel business growth. Let's connect and explore opportunities for collaboration!
-
Business ConsultantOrigins IvfHyderabad, In -
Sr. Implementation ConsultantKeka Hr Feb 2023 - Sep 2024Hyderabad, Telangana, IndiaSolution Design:-Analyzed client requirements and prepared detailed solution documentation for successful project implementation.Data Migration:-Directed a 3-person team in efficient and accurate data migration from HRMS platforms to KEKA.-Conducted rigorous quality assurance checks on migrated data.-Facilitated additional module onboarding and comprehensive client training.Overseas Accounts:-Managed and successfully migrated 4 high-profile overseas accounts… Show more Solution Design:-Analyzed client requirements and prepared detailed solution documentation for successful project implementation.Data Migration:-Directed a 3-person team in efficient and accurate data migration from HRMS platforms to KEKA.-Conducted rigorous quality assurance checks on migrated data.-Facilitated additional module onboarding and comprehensive client training.Overseas Accounts:-Managed and successfully migrated 4 high-profile overseas accounts from the UAE and US.-Administered end-to-end payroll operations in the UAE, including the implementation of a Wage Protection System (WPS).Additionally:-Managed escalated accounts of the entire team, including SMBs and enterprise-level accounts.-Monitored and assisted Support Executives in resolving daily tickets.-Achieved a track record of completing the onboarding process in 10 days. Show less -
Assistant ManagerWipro Feb 2022 - Aug 2022Chennai, Tamil Nadu, India -
ManagerThyro Laboratories Sep 2021 - Feb 2022Chennai, Tamil Nadu, India -
Team LeadNetmeds.Com Sep 2018 - Sep 2021Chennai, Tamil Nadu, India -
Customer Relations OfficerBankbazaar India Jul 2018 - Sep 2018Chennai, Tamil Nadu, India -
Customer Relations OfficerStar Health And Allied Insurance Co. Ltd Jul 2015 - Jan 2018Chennai, Tamil Nadu, India
Keshav Kumar Education Details
Frequently Asked Questions about Keshav Kumar
What company does Keshav Kumar work for?
Keshav Kumar works for Origins Ivf
What is Keshav Kumar's role at the current company?
Keshav Kumar's current role is Business Consultant.
What schools did Keshav Kumar attend?
Keshav Kumar attended University Of Madras.
Not the Keshav Kumar you were looking for?
-
Keshav Kumar
Pune -
Keshav Kumar
A Maverick | Client Delight & Growth | Saas Sales | B2B & B2C Sales | Nlp Practitioner CertificationUttarakhand, India2cupshup.co.in, gmail.com -
1makemytrip.com
-
Keshav Kumar
Pune -
Keshav Kumar
Software Development Engineer Iii| Software Developer | Expert In Erp Systems & Ecommerce Solutions | Microservices Enthusiast | Delivering Seamless Payment & Shipping IntegrationsGurugram
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial