Keshon Payton Email & Phone Number

Raleigh, NC, US

Morrisville, North Carolina, United States

Morrisville, North Carolina, United States

• Gained hands-on experience analyzing and submitting month-end accruals and developed a cross-charge report to accurately track expenses that flowed in and out of 3P and other organizations.
• Created a comprehensive, automated dashboard using the Power BI platform, which provides a holistic view of expenses per community, month, quarter, and fiscal year. This tool supports more disciplined financial.
• Revamped the naming convention of current departments and created approximately 300 new department codes using Systems Integrator. These were then aligned to the correct reporting nodes, and a master list was.
• Developed a forecast file for the Social Justice organization and created a template file to manage manual entries related to headcount, accruals, cross-charges, and more.

Raleigh, North Carolina, United States

• Welcome each customer with courtesy and my best customer service skills
• Anticipate customer needs such as opening car doors, assisting with wheelchairs, luggage, holding umbrellas, etc.
• Safely perform valet services including parking, retrieving, and delivering customer vehicles.

Cary, North Carolina, United States

• Ensured the store is stocked and ready for business every day.
• Unloaded trucks and moved material from the receiving area throughout the store.
• Performed critical functions for maintaining proper on-hands and pricing for our customers.

Morrisville, North Carolina, United States

• Reviewed deals and confirmed all non-standard terms are identified, margins are sound, and deal is profitable for Cisco.
• Summarized deal elements and financials in the Deal Summary tab and identified any revenue recognition issues and flagged them within the deal.
• Ensured adjustment lines are used correctly, all necessary attachments are present, and that the qualification summary is fully developed and describes opportunity and justifications in full.
• Presented a group project alongside three other interns where we sought to understand the GPS savings process and Cisco’s fiscal quarterly/annual budgeting process to provide recommendations on how GPS savings and.

Cary, North Carolina, United States

• Demonstrated the ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in my sport or activity.
• Upheld company standards for merchandise presentation of the best brands in sporting goods.
• Promoted company programs (i.e., warranty sales, loyalty program, seasonal promotions, etc.).
• Created an inclusive store environment where everyone (associates & customers) felt welcome, safe, and treated with respect.

Cary, North Carolina, United States

• Conducted prompt customer service to help produce an easy checkout experience and reduce waiting times.
• Identified and assisted in customer grievances, handled store transactions, and shaped good relations with customers for future interactions.
• Facilitated the updated cleanliness of cash registers and surrounding areas of the store due to COVID-19
• Used effective oral and written communication to relay information about purchases and returns to my team and managers.

Philadelphia, Pennsylvania, United States

• Designed a more streamlined process in partner dispute management within the indirect channel on the Sales Compensation Team to improve compensation accuracy and partner relationships.
• Analyzed trends found amongst contracted partners and their disputes between a given period and created visual representations of important findings using Pivot Tables and Microsoft Excel.
• Collaborated on an internship project with my group, presented to panelists, that involved being assigned a sector of the company and pitching a project to help it grow.
• Engaged in escalation calls with selected partners when needed to aid in the review and clarification of their account statements, disputes, or inquiries.

Cary, North Carolina, United States

• Performed financial transactions as a cashier, unloaded freight, and assisted in closing responsibilities.
• Refined communication skills through interactions with both customers and fellow team members.
• Resolved customer complaints, coordinated and fulfilled catering orders, and assisted in opening/closing responsibilities.
• Recognized by the team as an effective leader and strengthened leadership skills by providing on-the-job assistance for new and existing team members.

Raleigh, North Carolina, United States

• Enforced pool rules and safety protocols to ensure safety of children and adults.
• Assessed chlorine levels of the pools that were being attended.
• Performed cleaning duties around the pool deck and pool restroom facilities.
• Reported to supervisors of any major issues associated with the pool facility while on the job.

Minor, Sociology, Senior

Minor GPA: 3.667

Bachelor Of Science - Bs, Finance, Senior

Activities and Societies: Alpha Kappa Psi, Delta Sigma Phi Fraternity, Intramural SportsMajor GPA: 3.933

High School Diploma

Activities and Societies: Soccer, Key Club, Beta Club