Kesi Jones Email & Phone Number

Toronto, Ontario, Canada

• Developed and executed comprehensive social media strategies and monthly marketing plans for 3 client accounts, ensuring alignment with overall business objectives and brand integrity.
• Prepared social media content creatives and copy writing for platforms such as Instagram, Facebook, Tiktok, LinkedIn, X (Twitter),and Youtube.
• Increased social media page exposure and engagement by 20% over 3 months for clients through social media marketing campaigns across various platforms, from… Show more
• Increased social media page exposure and engagement by 20% over 3 months for clients through social media marketing campaigns across various platforms, from planning to deployment, enhancing brand visibility and.
• Stayed abreast of evolving social media trends, algorithm changes, and platform updates through research, providing clients with strategic recommendations and innovative ideas. Show less

Toronto, Ontario, Canada

Delivering excellent customer service skills in welcoming guests.Performing efficiently check-ins and check-outs, handling reservations.Providing detailed information about the hotel amenities and local attractions. Managing phone calls, addressing guest inquiries, and ensuring a positive and seamless guest experience. Executing professional skills such as.

Toronto, Ontario, Canada

Maintained cleanliness and order in the spa area, ensuring a serene ambiance. Assisted clients with scheduling appointments, explaining spa services, and addressed inquiries with professionalism. Prepared treatment rooms and amenities. Promoting a positive and tranquil atmosphere, which contributed to the overall wellness and satisfaction of spa visitors.

Mississauga, Ontario, Canada

Completed data entry and filing of new and historical data.Coordinated closely with office staff and other International Student Ambassadors.Responded to email inquiries from current and prospective students.Facilitate semester Meet N’ Greets’ and socials to improve student engagement.Attended and assisted in scheduled workshops

Gravenhurst, Ontario, Canada

Attended to detail and commitment to maintaining high cleanliness standards. Completed thorough room cleanings, including changing linens, replenishing amenities, and ensuring a welcoming atmosphere for guests. Adhering to the hotel's cleaning protocols and timelines, as well as your skill in identifying and reporting maintenance issues. Contributed to.

Ontario, Canada

Mississauga, Ontario, Canada

Cashing customer orders in an efficient and accurate mannerAccepting vouchers, coupons, and gift cardsMaintaining company standards while creating a friendly shopping experience

Mississauga, Ontario, Canada

Prepared and served 'meals-to-go.'Maintained sanitary work stations

Antigua And Barbuda

Booked Guest ReservationsHandled Customer Inquiries and ConcernsCompiled Sales and Commission ReportsMonitored Spa Inventory

Antigua And Barbuda

• Contributed 40% of the excursion sales with the use of professional listening skills, vast knowledge of local services, and establishing trust with the customers.
• Consulted with customers concerning inquiries, requests, feedback, and issues related to their stay on property while maintaining company policies and standards.

Graduate Certificate, Marketing/Marketing Management, General

Bachelor Of Commerce - Bcom, Hospitality And Tourism Management

Activities and Societies: Student Succes and Engagement Volunteer Black Academic Success & Engagement Ambassador 2019 Humber College Choir