Kessilin Vale Email & Phone Number

Ireland

• Managed end-to-end event planning, organization, and execution for corporate and social events.• Implemented and streamlined administrative tasks using automation technologies such as Power Automate, significantly enhancing efficiency and productivity.• Proficiently used JIRA for project management, ticketing, and tracking, ensuring effective workflow and timely completion of tasks for all events.• Leveraged Confluence for team collaboration, information sharing, and documentation, enhancing communication and reducing redundancy.• Optimized resource allocation for each event, resulting in cost-effective yet quality event execution.• Coordinated with cross-functional teams, vendors, and stakeholders, reinforcing seamless event preparation and day-of-event procedures.• Directed post-event evaluations using data analysis and feedback gathering, using insights to continually refine the planning process and improve future events.• Constructed a Smartsheet form to gather requests for virtual team building events, with automation features that alert about new requests, inform line managers for approval, and send guidelines once the event is set for execution.• Established a team building Dashboard via Smartsheet report automation for precise tracking of virtual event metrics.

Ireland

Handles customer enquiries though email, phone calls and in personProcesses quotationsProcesses delivery of productsTracks customer’s products delivery time Registers new orders in the system (Intact)Works as a team to reach customer satisfaction

Dublin, County Dublin, Ireland

- Assist with the creation of project documentation such as (but not limited to): Scope of Works, Reports, Project guidelines, Process project deliverables, including checking and uploading documents/photos onto our client reporting system.- Update and maintain project schedules and timelines- Daily team updates on active projects- Maintain the Dynamic in-house Project Management database- Contacting our subcontractors and stores across the globe- Generally assisting the Project managers to ensure that projects and roll-outs run smoothly.- Responsible to look after the administrative jobs associated with the projects such as getting in touch with contractors, scheduling appointments, procuring supplies, and helping to prepare reports.

County Dublin, Ireland

- Providing beverage options to customers.- Taking orders and operating coffee making equipment.- Creating specialized drinks.- Describe existing promotions and special offers.- Ensure the work area is clean and well-maintained.- Record and accurately process purchases.- Speed, efficiency, and accuracy- Excellent customer service and interpersonal skills- Sales ability- Customer service skills and knowledge- High level of attention-to-detail

Rio De Janeiro E Região, Brasil

Performed a variety of administrative and clerical duties. Customer service and support, files organization, prepared documents, and scheduledappointments.

Nova Iguaçu E Região, Brasil

- Cash checks, accept deposits, and process account withdrawals.- Product sales- Customer service

São João De Meriti, Rio De Janeiro, Brazil

Managing incoming calls and customer service inquiries;Generating sales leads that develop into new customers

Rio De Janeiro Area, Brazil