Kevin De La Rosa Email & Phone Number
Who is Kevin De La Rosa? Overview
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Kevin De La Rosa is listed as Compliance Analyst at Travel + Leisure Co., a company with 14265 employees, based in Kissimmee, Florida, United States. AeroLeads shows a matched LinkedIn profile for Kevin De La Rosa.
Kevin De La Rosa previously worked as Sales Support Analyst at Adp and Waiter at Darden. Kevin De La Rosa holds Bachelor Of Science - Bs, Business Analytics, 3.80 from Grand Canyon University.
Email format at Travel + Leisure Co.
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About Kevin De La Rosa
A people person with a technological background and a passion for data. Hardworking customer service representative with over eight years of experience. I possess excellent interpersonal and communication skills as well as comprehensive knowledge in statistics, probability, mathematics, and data analysis. This combined with extensive technical knowledge involving Excel, SQL, Python, Java, and R equips me with the ability to utilize extensive tools to deep dive into data and identify trends and patterns to generate new insights. I can then break down this complex information into a much more digestible format through effective presentations and communicate findings clearly through powerful data visualizations and key takeaways.
Kevin De La Rosa's current company
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Kevin De La Rosa work experience
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Sales Support Analyst
Current
Waiter
CurrentMaintained 90% average guest satisfaction score by servicing guests admirably by effectively utilizing communicative skills, adaptability, and interpersonal intelligence to establish rapport to meet and provide the best guest experience possible.Established esteem among colleagues and management which led to the opportunity to train and develop new.
Sales Representative And Technical Support Specialist
Met key performance indicators by composing comprehensive questions based on caller mobile device issues to accurately identify and troubleshoot the malfunction; also connected, and built rapport to lessen customer frustrations through assurance, road mapping, and clear transparent communication
Customer Care Advocate
Resolved 95% of caller issues by utilizing effective listening skills to understand and empathize with member troubles while also navigating multiple software systems to meet caller needs through effective multi-tasking, research, and attention to detail.
Waiter
- Spieling to guests about the restaurants featured wines, cocktails, and entrees in a very detailed and explanatory manner painting a picture within the guest's mind
- Running beverages, salads, soups, appetizers, and entrees to tables
- High menu knowledge and retention to describe menu items and let the guests know how it is prepared and what is in it to entice them into purchasing said entree
- Performing opening side work such as organizing and prepping expo, prepping beverages, and cutting fruit
- Engaging in closing side work such as closing expo, labeling, and organizing all items and resetting all the tables within the dining room
- Serving large banquet parties and pacing out the time between courses
Poolside Waiter
- Serving food and drinks to guests and accurately taking orders in an outdoor setting located next to the pool sitting down on the lounge chairs, or at the tables provided next to the bar
- Working with small team size of only two total waiters and managing duties effectively through clear communication and teamwork.
- Providing information to guests about the resort's amenities and activities to participate in
Account Sales Representative
Promoted business growth by serving as the liaison for customer relationship-building through phone support, creation and maintenance of accounting documentation including, but not limited to debit/credit memos and invoicing. Utilized QuickBooks to manage all aspects of billing, payments, and invoices.
Kevin De La Rosa education
Frequently asked questions about Kevin De La Rosa
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What company does Kevin De La Rosa work for?
Kevin De La Rosa works for Travel + Leisure Co..
What is Kevin De La Rosa's role at Travel + Leisure Co.?
Kevin De La Rosa is listed as Compliance Analyst at Travel + Leisure Co..
Where is Kevin De La Rosa based?
Kevin De La Rosa is based in Kissimmee, Florida, United States while working with Travel + Leisure Co..
What companies has Kevin De La Rosa worked for?
Kevin De La Rosa has worked for Travel + Leisure Co., Adp, Darden, Asurion, and Alorica.
How can I contact Kevin De La Rosa?
You can use AeroLeads to view verified contact signals for Kevin De La Rosa at Travel + Leisure Co., including work email, phone, and LinkedIn data when available.
What schools did Kevin De La Rosa attend?
Kevin De La Rosa holds Bachelor Of Science - Bs, Business Analytics, 3.80 from Grand Canyon University.
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