Kevin Ta Email & Phone Number

Federal Way, Wa, Us

Federal Way, Wa, Us

Seattle, Washington, United States

Demonstrating ability to deliver outstanding customer service by promptly addressing guest inquiries, concerns, and requests. Skilled in actively listening to guests, assessing their needs, and providing appropriate solutions to ensure their satisfaction. Adept at identifying and resolving guest issues promptly and satisfactorily. Experienced in analyzing situations, finding creative solutions, and taking ownership of guest concerns to ensure a positive outcome.

Seattle, Washington, United States

As an Assistant Personnel Specialist at Seattle City Light, I played a crucial part in the People & Culture Division, providing essential support to the Human Resources unit. Directly engaging with City Light employees and collaborating seamlessly with the Seattle Department of Human Resources, I delivered exceptional customer service and showcased strong organizational skills. As a self-motivated team player, I ensured precise communication, handled administrative functions such as scheduling and maintaining calendars, and assisted in tracking organizational goals. My contributions extended to preparing documents, conducting research, maintaining confidential records, and actively participating in recruiting events.

Seattle, Washington, United States

Worked with multiple project managers to develop and execute successful events and programs across multiple sectors of the company. Collaborated in creating and running a training camp for 1800+ different employees to train and recertify proper credentials. Outreached to 15+ different utility vendors and distributors to participate in a multi-day equipment showcase. Collaborated in communication with 35+ interns in the company to participate in a companywide intern showcase. Co-spearheaded in a career fair project with the company’s remote dam personnel and the local high school within the area. Internal team support included calendar scheduling and process improvement, workplace IT support, and training course set-up and assisted facilitating.

University Of Washington

Connected with a mentor who provided invaluable guidance on interview and networking strategies and navigating hiring processes. Additionally, their guidance on optimizing my LinkedIn profile proved instrumental in expanding my professional network and enhancing my online presence. Overall, this externship not only advanced my knowledge but also greatly contributed to my professional growth and development.

Seattle, Washington, United States

Demonstrated ability to deliver outstanding customer service by promptly addressing guest inquiries, concerns, and requests. Skilled in actively listening to guests, assessing their needs, and providing appropriate solutions to ensure their satisfaction. Adept at identifying and resolving guest issues promptly and satisfactorily. Experienced in analyzing situations, finding creative solutions, and taking ownership of guest concerns to ensure a positive outcome.

Seattle, Washington, United States

- Committed to providing exceptional customer service, warmly welcoming patrons, taking orders, and addressing inquiries to ensure a positive experience.- Proficient in preparing a diverse range of beverages, including bubble tea, milk tea, fruit tea, and specialty drinks, with meticulous attention to recipe adherence and ingredient quality.- Skilled in cash handling, accurately processing transactions, and maintaining a high level of precision in cash register operations.- Extensive knowledge of the TP Tea menu, offering detailed explanations, recommendations, and suggestive selling to cater to customer preferences.- Dedicated to maintaining a clean and organized workspace, adhering to proper sanitation procedures, and ensuring food safety and hygiene standards.- Proficient in inventory management, monitoring ingredient and supply levels, communicating stock shortages, and supporting restocking efforts.- Collaborative team player, effectively communicating with coworkers and providing assistance as needed for efficient operations and superior customer service.- Proactive in promoting new products, seasonal specials, and promotional offers to increase sales and enhance the overall customer experience.

Federal Way, Washington, United States

- Demonstrated exceptional customer service skills by providing a welcoming and friendly environment, greeting customers, and assisting them with their orders.- Proficient in preparing a diverse range of beverages, including bubble tea, milk tea, fruit tea, and specialty drinks, while adhering to standardized recipes for consistent quality.- Skilled in cash handling and operating a cash register, ensuring accurate transactions and efficient processing of payments.- Committed to upholding food safety and hygiene standards, following proper sanitation procedures, and maintaining a clean workspace.- Experienced in inventory management, monitoring ingredient levels, and effectively communicating low stock to management.- Proactive in store maintenance, including tasks such as cleaning, organizing, and restocking supplies to ensure a presentable and inviting atmosphere.- Collaborative team player, adept at working effectively with colleagues to ensure smooth operations and superior customer satisfaction.

Federal Way, Washington, United States

- Skilled ride operator with a focus on guest safety and satisfaction, ensuring a fun and secure experience at Wild Waves amusement park.- Proficient in operating a variety of rides, following established procedures and safety guidelines to safely load, unload, and secure guests.- Knowledgeable in enforcing safety protocols, conducting inspections, and promptly responding to emergencies or incidents following established procedures.- Committed to delivering exceptional customer service, providing assistance to guests with boarding, seating, and disembarking from rides, and addressing their questions and concerns.- Experienced in crowd management, maintaining orderly queues, communicating wait times, and ensuring compliance with capacity restrictions.- Diligent in maintaining cleanliness and assisting with routine cleaning tasks to ensure a clean and inviting ride area.- Effective team player, collaborating with ride operators and park staff to ensure smooth operations and clear communication regarding ride status and guest concerns.- Dedicated to ongoing training and compliance with safety protocols, ride operation procedures, and park policies and regulations.

3.66

Activities and Societies: Vietnamese Student Association

Associate Of Arts - Aa, General Studies, 3.55

High School Diploma And Running Start Degree, 3.85