Kevin Henderson Email & Phone Number

Spring, Tx, Us

The Woodlands, Texas, United States

Peachtree Corners, Georgia, United States

We empower our banking partners with a scalable and complete turnkey digital ecosystem on our NXT platform.

Houston, Texas, United States

The Woodlands, Texas, United States

• Lead a project to implement Answer Modules, a platform that sits on top of OpentText, including three additional projects using the Answer Modules technology with internal and external resources• Supported products after rolling into production and coordinated the training and development support handover from Answer Modules to our internal development team• Gathered requirements, engaged resources and their management, scoped and budgeted projects, engaged sponsors for approval, and executed plans.

The Woodlands, Texas

• Prioritized, planned and executed multiple projects with post implementation product support • Worked with various business organizations to develop processes and systems to meet business needs, including gathering stakeholder input, organizing testing and obtaining business sign-off• Developed reports, presentation materials and analysis of data to support prioritized business decisions

The Woodlands, Texas, United States

• Led a 4-person team responsible for Anadarko’s SharePoint environment. Responsibilities included support, maintenance, upgrades, request prioritization and application governance• Managed multiple data migration and data quality initiatives within the SharePoint environment• Collaborated with technical and business teams across the company, at corporate and in the field, to identify and ease pain points and implement value-add solutions

The Woodlands, Tx

• Supported multiple business units, serving as a point of contact for issue resolution, site provisioning, process analysis and governance for both structured and unstructured data• Developed and delivered SharePoint User and Admin curriculum for remote and instructor led training• Collaborated as key resource on various project teams. Responsibilities included interfacing with business users, identifying potential project issues, content migration, Quality Assurance testing, bug reporting, UI design testing and change management

Houston, Texas Area

• Hired and managed 5-person team to create and support a cloud-based portal, web app and two iOS apps• Led team in charge of customer support and change management for newly on-boarded franchise clients• Promoted and demoed products at industry conferences with sales and C level executives

The Woodlands, Texas, United States

• Developed and delivered materials for instructor-led (ILT) and computer-based training (CBT)• Trained hundreds of Microsoft SharePoint users using LearnSmart; a proprietary training methodology• Supported a custom-built SharePoint learning management system (LMS)

Spring, Texas, United States

• Managed network installs, IT rollouts, and change management for clients• Supported all technical issues for 50+ banking and medical industry clients. Responsibilities included remote and onsite issue resolution• Managed client accounts to maintain relationships and quality assurance

Houston, Texas, United States

• Resolved immediate onsite IT issues, PC repair, thin client installation, printer and network support• Liaison to contracted networking company, provided backup support for onsite networking admin• Assisted with technology installation in new imaging facility and established their imaging transcription process