Kevin Bartee Email & Phone Number

Victoria, British Columbia

Responsible for delivering projects against agreed scope, budget, schedule & customer expectations.Doing this whilst assisting Drupal website clients and developers. Monitored project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance. Escalated promptly any issues that may impact operations. Produced stage plans highlight reports, risk logs,requests for change etc.Produced strategic direction during the implementation stages. Managed client expectations by ensuring the delivery of the highest quality service.

Aiken, South Carolina

Responsible for delivering projects against agreed scope, budget, schedule & customer expectations.Doing this whilst assisting Drupal website clients and developers. Monitored project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance. Escalated promptly any issues that may impact operations. Produced stage plans highlight reports, risk logs,requests for change etc.Produced strategic direction during the implementation stages. Managed client expectations by ensuring the delivery of the highest quality service.

Aiken South Carolina

Provided customer service for all clients needing assistance with PC repair and Web development. Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals, Well-versed in installing windows, software, applications, antivirus and patches. Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results. Proven record of managing time and priorities effectively. Excellent analytical and problem solving skills, Good customer service acumen and outstanding communication skills to relate with team members and support workers

Augusta, Ga

Worked within the operations department in all aspects of the position, including coordination, development and posting of classroom schedules, estimating and securing additional rooms at other facilities as needed. Provided prompt and courteous customer service to students and other guests via phone and face-to-face. Worked with faculty and management staff to determine and expedite facility needs on a weekly basis. Ordered campus supplies,Responsible for oversight of the Student Resource Center and assisted students with questions regarding computer hardware and programs as well as troubleshooting issues regarding computers when IT staff is unavailable.