A practicing business analyst manager with a wide range of experience in the financial services (especially life, pensions, annuities, equity release and regulatory) and the public sector, covering business, technology, policy and operational change. Proven background in successfully managing, defining, executing and implementing complex projects and development programmes within an information systems environment through the full project lifecycle, including developing and maintaining strategic programme plans. Excellent interpersonal, consultancy and communication skills including presentation techniques. Experienced in managing, mentoring and coaching analysts as well as creating new BA capability and improving existing capabilities through the introduction of new methodologies, operating models, tools and processes. Also experienced in recruiting and managing teams to successfully and effectively deliver projects and programmes of work.