Kevin Ensor Email & Phone Number

Omaha, Nebraska, United States

Omaha, Nebraska, United States

Omaha, Nebraska, United States

Omaha, Nebraska, United States

Omaha, Nebraska, United States

Served Southwestern food and choice wine to large and small parties. Maintained a high level of customer service. Stokes' is a high-volume restaurant without heating lamps, so teamwork is absolutely necessary in order to present the best product possible. A typical day included restaurant setup and closing duties, as well as answering any call from the expo to run food or drinks for the restaurant. Memorization of lunch and dinner specials was expected, as well as promoting any upcoming events

Prioritized guest experience. Worked serving food and drinks to a high-capacity nightclub. Fast paced work due to the crowd being seated at once and high numbers of patrons. Organization and diplomacy were important since many groups were seated together without knowing one another on busy shows. Being focused was important since there were many distractions while working. Each show brought a different type of audience and adapting to their personalities and expectations was key.

Omaha, Nebraska, United States

Server and promoted to management allowing me to learn the restaurant business until our eventual profitable sale and closing. Inventory and customer recovery were specialties I oversaw. Daily cash out responsibility and serving duties called for multitasking. Guided guests through the menu and specials, while educating about the history of the building. Any problems with customers were handled by myself, with a goal of customer satisfaction. Built skills negotiating prices and menu for catered events ranging from weddings and Seafood & Blues Nights, to Sunday brunch or upscale reserved dinners for special occasions.

Omaha, Nebraska, United States

Coordinated seasonal interviews and hiring of staff. Conducted training for American Red Cross lifeguard and CPR certification. Maintained pool pumping and filtration system as well as hazardous chemical contracts, deliveries, and logs. Oversaw the daily operation and staff of around 12 members. Brookhill’s 25-yard outdoor pool hosted the summer swim team, where I served as a coach. Re-introduced American Red Cross swimming lessons to the pool for additional revenue. Assisted in organizing day camp activities and awards banquets.

Omaha, Nebraska, United States

Conducted outbound cold calls to generate sales and follow up customers. Built towards maintaining and expanding customer databases, updating call history, ensuring customer follow-up.

Omaha, Nebraska, United States

Life-guarded and oversaw safety for busy indoor 25 yard and outdoor 50-meter pools. Coordinated with a daily staff of 10-12 employees. Maintained pool pumping and filtration system, as well as hazardous chemicals, and logs. Coached age group swim team and assisted in hosting swimming meets. Taught swimming lessons. Assisted in organizing day camp activities and awards banquets.

Business, Management, Marketing, And Related Support Services

Associate'S Degree, Small Business Administration/Management