Top performer with a successful track record and over 20 years of experience providing dynamic support, management, and training to customer-focused, retail-oriented teams. Highly competent in prioritizing workflow without supervision to achieve productivity and efficiency objectives. Equally effective in developing and executing strategic initiatives to maximize bottom-line profits, sales, and customer retention. I am actively seeking employment where I can use my management skills and bring my accomplishments toward maximizing an employer's success while cultivating a strong company image. • Accomplished General Manager eager to contribute 20+ years of professional experience in customer-focused, service-oriented industries toward maximizing a top employer’s success in a remote position• Motivating, hands-on leader experienced in building and directing high-performance teams• Track record of identifying redundancies and areas of improvement to ensure maximized resources are being used to streamline business operations• Strategically prioritize, coordinate, and manage multiple projects to optimize productivity and achieve critical performance goals in sales, bottom-line profits, and customer satisfaction• Dynamic communication and interpersonal relation skills with a continual commitment to cultivating positivecustomer relationships that lead to increases in satisfaction, retention, and repeat business• Adaptable and capable of meeting goals under little to no supervision