Kevin Jasmin Email & Phone Number

Detail-oriented IT professional with hands-on experience in technical support and a strong foundation in troubleshooting and problem resolution. Adept at diagnosing and resolving software and hardware issues, providing exceptional user support, and maintaining system integrity. Eager to transition into Software Quality Assurance, leveraging analytical skills, technical knowledge, and a keen eye for detail to ensure the delivery of high-quality software products. Equipped with a solid understanding of testing methodologies and a passion for continuous learning, ready to contribute effectively to a dynamic QA team.Skills✅ Software testing: SDLC and testing methodologies (e.g., Agile, Waterfall)✅ Familiar with manual testing techniques, test creation, bug reporting✅ Excellent verbal and written communication✅ OS Troubleshooting: Windows 10, 11✅ Software experience: Microsoft Office Suite, ticketing systems ✅ Basic knowledge of SQL and scripting (e.g., Python)Hobbies☕ Coffee📈 Personal development🤸🏾 BBoy (breakdancing)🥋 Brazilian Jiu Jitsu🏀 BasketballConnect ♾️Hope you're all doing well, feel free to reach out. Let's make 2024 a year to remember!

Listed skills include Troubleshooting, Windows Server, Ticketing Systems, Customer Service, and 7 others.