Kevin Lu Email & Phone Number

Accomplished and adaptable hotel management professional with extensive experience at Embassy Suites Santa Clara, progressing from a janitorial position in 2015 to the prestigious role of Hotel Director of Operations. Demonstrated ability to master various aspects of hotel management, including housekeeping, front office operations, and food and beverage operations. Recognized for leadership skills, operational excellence, and a strong commitment to enhancing guest satisfaction and staff performance. Proven track record of thriving in high-pressure environments and adapting to industry changes, particularly during the global pandemic. Instrumental in revitalizing hotel operations post-pandemic, leading to significant growth and improved service delivery. Eager to leverage comprehensive hospitality management expertise in a new challenging environment to drive success and operational efficiency.

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  Silver Creek High School