Grow and manage services of broadband connectivity, voice services, home robot service, 5G home internet, home Wi-Fi and B2B education services for HKT

- As product lead responsible for voice services, ePayment services and EdTech products, leading a mixed team of product managers, training/professional services and technical support team to enable growing business in B2C mass market and B2B education & ePayment market.- Key business process management to meet service KPIs and continuous service improvements on service provisioning, restoration and customer satisifcation - Lead team on quality project deliveries and improve business… Show more - As product lead responsible for voice services, ePayment services and EdTech products, leading a mixed team of product managers, training/professional services and technical support team to enable growing business in B2C mass market and B2B education & ePayment market.- Key business process management to meet service KPIs and continuous service improvements on service provisioning, restoration and customer satisifcation - Lead team on quality project deliveries and improve business operations to enable yearly business targets - Drive for product innovations and successfully launched new services with VoIP, robotics, AI and IoT technologies to capture new opportunities in the markets Show less

As product lead in EdTech market:- Lead a professional team of product managers, technical support, and professional service team to drive the product roadmap and deliver quality services to enable business growth in the B2B education industry.- Establish win-win business partnerships with industry players to increase core competence and market share- Define and execute product strategy and collaborate with Sales and Marketing team for market penetration

Responsible for the product life-cycle management of mobile categories products. Launched products included stylish bluetooth HD-voice handsets, wireless speakers, headphones and smart phone charging stations.As anchor to drive corresponding product marketing activities such as digital marketing content production, events/exhibitions marketing support, and channels product display design

Responsible for the business development and sales consultancy to global mobile operators on managed hosting services on Mobile VAS services including digital multimedia store, music, Apps and contents.

Be responsible for the product development and product management at voice and multimedia services:- User requirement Specifications, wireframe, user storyboard design- Service development and content integration on video, music, news and many others- Service Provisioning, Service Restoration and Billing system and workflow - VoIP product and service management- Tablet and communication device development and management