Energetic and customer-focused professional with 20+ years of experience at JD sports, a fast-paced retail environment. Committed to delivering quality, personalised customer service and achieving excellent sales figures. Effective communicator with the ability to build positive relationships with a diverse range of clientele. Seeking to drive and deliver KPI's to increase store profit and customer loyalty. Outside of work I am a committed family man married with twin boys. I enjoy cycling, running and going to the gym.