Kevin O'Reilly Email & Phone Number

Burlington, Vermont, United States

Williston, Vermont

Burlington, Vermont Area

Lyndonville, Vt

• Food & Beverage Managero Responsible for delivering exceptional service to all customerso In charge of interviewing, hiring, training, and scheduling 20-30 employees o Reduced turnover rate to almost 0% through consistent coaching and by creating a friendly and cohesive culture o Developed marketing strategies that increased sales and customer visitso Maintained and ordered product consistently o Conducted nightly cash-out and reconciliation • Assistant Innkeepero Responsible for all aspects of the Inn operations in conjunction with innkeepers o Welcomed and assisted guests to ensure satisfactiono Worked with reservation softwareo Oversaw all front desk operations o Represented the company as necessary o Managed 25+ employees at any given time throughout entire inn• Breakfast & Dinner Chefo Responsible for all aspects of service o Developed menus and dishes • Bartendero Full knowledge and skills as a bartender o Ordered and maintained wine and beer lists o Collaborated with other team members on special projects and events, such as private dinners and functions

Rutland, Vt

o Traveled to 15-20 accounts daily & executed on-premise sales while also managing phone calls o Acquired wide range of knowledge of all products and understanding of industry procedureso Performed presentations to customers as well as presentations to management and employees o Increased business growth for company by developing new accounts

Lyndonville, Vt

o Managed 10 staff members including housekeeping, front desk, & maintenance employeeso Conducted nightly auditing o Refurbished and redesigned rooms