Kevin Rhoades Email & Phone Number

California, United States

Greater Los Angeles Area

Promote live jazz entertainment.Provide crowd management consulting and staffing.

Irwindale, Ca

Honeywell Aero-Space, Torrance, Ca

Torrance, Ca

Desktop Support Analyst at Honeywell Aerospace Torrance, CAMDT Computer imaging and data transfer using Windows Easy Transfer toolVersed in Win 7 / Win 8.1 / Win 10 / Active Directory / Office 2007 - 365 support.BMC Remedy 8.1 IT Service Desk Tool and Service Now ticketing systemsFamiliar with Microsoft SCCM. Remote support using Skype Perform software and hardware diagnostics and repair. Printer installation and support

Duarte, Ca

I am currently the I.T. manager for Event Guard Services. Maintaining technical support for a cutting edge, 21st century environment. EVENT GUARD Services specializes in providing event security, crowd management, and guest services for major concerts, sporting events, festivals, conventions, award shows, private parties & functions.

On-site troubleshooting, diagnostics and repair of servers,workstations, printers and hand held scanners for major supermarketchains.IBM 4800-741 P.O.S. RegisterKRONOS 480F Time ClockGerbo 2020 Coin DispenserLexmark Laser PrintersVerifone Omni 7000 & MX870 Pin PadLane HawkHHP 8560 Price Check Scanner

Greater Los Angeles Area

On-site computer and laser printer repair.Troubleshoot computer system problems (i.e.) e-mail, network andperipheral equipment using hardware and software diagnostic tools.Make necessary repairs and correctionsAct as a technical resource to help users resolve equipment problemsand perform some help desk and remote support functions.Install, configure and upgrade operating systems and software(Macintosh and PC products).Identify and eradicate malicious infections to include but not limited toviruses, malware, spyware and adware via “Registry Edit” as well asvarious 3rdparty virus removal software packages.Assemble, configure, install and test computer systems andperipherals like printers and scanners, then incorporate all into networkinfrastructures using DHCP and Static IP addressing.Evaluate current equipment and make recommendations for replacingvs. upgrading, while staying within budget parameters.Purchasing, installation and training.Assist in planning, designing, researching and acquiring new orupgraded hardware and software and implementing them into totalconsumer / business solutions.

Los Angeles, Jacksonville, New York

Maintenance / Support for TBWA North AmericaLiaison to in house “Help Desk”. Determined whether malfunctionswere hardware or software related based on the reported symptoms,(626) 379-7934 macsvc2@yahoo.com; my evaluations and the results of various diagnostic utilities. Repairedsaid equipment to manufacturer’s specifications accordingly.Maintained and submitted detailed reports on all repairs to includesolutions, man hours, parts and costs.Analyzed budget vs. equipment needs and made recommendationsaccordingly.Coordinated the purchasing / leasing and the installation of newequipment, as well as the disposal of obsolete equipment (via leasereturn or donation) and conducted end-user training on the newequipment.Implemented and coordinated maintenance / support for other regionaloffices in and out of state.Maintained inventory on all computers, peripherals, printer systemsand stock on all their consumables. Conducted distribution to end-users by assignment of equipment via serial number, department andvarious other relational database identifiers, I designed in “File MakerPro”.Diagnosed and serviced all equipment to include Apple, Compaq, Dell,Epson, Gateway, Hewlett Packard, Macintosh, Micron and Tektronix.

Van Nuys, Ca

Service and repair of all major brands to include Apple, Brother, Compaq, Hewlett Packard, IBM and Tektronix.Provided consulting support to sales department and maintained all service contracts.

A.A, General Ed

Diploma, Electronics / Computer Technician

Received diploma in Electronics and Computer Technologies.

Associate Of Arts (A.A.), Communication And Media Studies

While attending H.C.C. (formerly H.J.C.), I majored in "Liberal Arts" with a minor in communications. I was active in the school music.

Diploma, General Ed / Graphic Arts

Majored in Graphic Arts. Became proficient in type setting, Silk Screening and running high end machines such as the Heidelberg Press..