Provided operations and management services to local government clients, specifically in the areas of revenue administration and enhancement.Key accomplishments include:- Successfully managed four revenue enhancement projects for local government entities, resulting in the identification and collection of delinquent tax and license revenues in excess of $7 million.- Served on the incorporation team of the City of Johns Creek, Georgia as the revenue manager for the development and implementation of the city's revenue division.- Led a multi-departmental collaborative effort to cross-train frontline team members, which allowed for retention of employees who were slated for layoffs due to lacking individual workloads.- Developed key performance measures in line with database recording capabilities for expedited reporting to the executive team.- Established quality control procedures to increase accuracy and thoroughness in the data entry and collection process.- Developed and implemented the contractor licensing and use tax administration program for the newly incorporated City of Centennial, Colorado.