Kevin Samuels Email & Phone Number

Irvine, California, United States

Irvine, California, United States

Established company to arrange and market specialized tours and safari accommodations to South Africa based on my acquired skills and knowledge.- Oversee the operations of the company, source products, and destinations to meet the customer demands for bespoke travel and sustainable tourism to South Africa.- Liaise with travel partners and gather information on issues and amenities of interest to clients to meet and exceed their expectations.- Implement alternative and innovative ideas for achieving new business strategies while cooperating with clients to determine their needs and give advice on destinations, mode of transportations, travel dates, costs, and accommodations.- Prepare promotional materials and display for advertising, as well as relevant information, brochures, and publications to travellers.- Create and maintain social media and website, resolve travel issues, attend seminars to remain updated on travel trends, and network with tour operators for maximum goal achievement.

Madikwe, South Africa

- Participated in financial activities such as the establishment of budgets, and the allocation of funds to departments.- Observed and monitored staff performance to ensure efficient operations and adherence to the lodge’s policies and procedures.- Inspected guest rooms, public areas, and grounds for cleanliness and appearance and consistently prepared paperwork on departmental functions.- Purchased supplies and arranged for outside services such as deliveries, maintenance, and repair, as well as operational functions.

Hoedspruit, South Africa

- Greeted and hosted guests arriving at the lodge, disseminated information about conditions for visits, planned itineraries following weather forecast.- Scheduling of allocation and vehicle rosters, ensuring the smooth operation of the Guiding department.- Communicated effectively with the head guide and management in terms of guiding requirements while overseeing the members of staff and ensuring effective teamwork.- Oversaw and ensured the uniqueness of guided safari experiences, coordinated two daily game drives, walking safaris, airstrip transfers, and hosting of meals.

Hoedspruit, South Africa

- Planned and organized tours for clients’ areas of interest while filling the role of a cultural ambassador, offering commentary and interesting tidbits of information to allow visitors to enjoy their stay.- Communicated with guests effectively and provided information to guests in an engaging manner, responded to inquiries in a friendly manner.- Increased customer base and maintained the essential equipment for each tour, ensured personal familiarization with the layout and history of the region to be attended.- Monitored the behavior of the group, built a positive relationship with clients, and ensured compliance with standard rules and regulations.

Bachelor'S Degree, Economics

High School Diploma, 12