Kevin Singleton Email & Phone Number

Brooklyn, Ny

Proactively acknowledged, greeted and assisted customers in the store- Offered customers with exemplary and timely service- Provided accurate product information- Recommended alternative purchase choices- Enhanced product knowledge utilizing limited resources- Merchandised, stocked and replenished the selling floor constantly- Maintained working knowledge of store’s policies and procedures- Organized and cleaned store during downtime- Handled cash, checks, and credit card transactions- Managed the register in accordance with POS guidelines- Addressed loss prevention issues immediately- Merchandised, restocked and maintained sales floor- Built and maintained internal and external customer satisfaction- Processed shipments and ensured all merchandise is represented on the floor- Assisted supervisors to identify and resolve issues in the store

3150 Vernon Blvd

Brooklyn, Ny

--Identifies prospects by reading telephone and zip code directories and other prepared listings.--Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.--Influences customers to use services by following a prepared sales talk to give service information.--Completes orders by recording names, addresses; refer orders for filling.--Keeps equipment operational by following manufacturer's instructions and established procedures.--Secures information by completing data base backups.--Maintains safe and clean working environment by complying with procedures, rules, and regulations.--Maintains operations by following policies and procedures; reporting needed changes.--Contributes to team effort by accomplishing related results as needed.

Baltimore, Maryland Area

— To patrol the hotel and grounds periodically and unpredictably to ensure security is maintained.— Handles investigation and reports all claims regarding thefts, accidents, injury, property damage, vandalism and trespassing from guests, visitors or hotel personnel with the assistance of local police if necessary.— Representing the hotel in all security related matters to external stakeholders, such as Meeting and Event planners, VIP protection details, and government authorities vested with protective security and/or counter terrorism responsibilities.— To conduct security escorts to specifically protect property, persons or to guard against conditions detrimental to the hotel.— Assist with the coordination and conduction of frequent staff baggage checks and periodical locker searches.— Execution of understanding to policies regarding fire, safety, health and hygiene. Adhere to Occupational Health and Safety regulations and ensure Park Hyatt Regency's policies are followed.

Windsor Mill, Md

—--Trains store personnel to execute new products to company standards.—--Trains store personnel in company standards (Quality, Service and Cleanliness), as these standards are modified by operational changes.—--Provides leadership and mentoring training to management team.—--Trains store personnel to maintain store cleanliness during shifts. Conducts staff meetings to facilitate communication with management and crew; sets priorities.—--Manages grievance process; communicates process to the crew.—--Conducts performance reviews on a timely basis.--Takes appropriate corrective action in response to performance problems of crew and management.—--Writes store cleaning plan: Executes cleaning plan through delegation to the management team. --Achieves above satisfactory Q.S.C. scores consistently--Follows procedures as outlined in the Operations Manual and other company manuals.—--Maintain safe working conditions in the store as outlined in company policies and procedures.--Follows company policy for cash control and security.4. Reports accidents promptly and accurately.—--Follows procedures for resolving operational problems indicated by Health Department Inspectors.

Towson,Md

—--Learn and master the company’s products and operational procedures.—--Be able to articulate the benefits of products to prospective customers relative to prospects' needs persuasively via the phone.—--Learn competition to enhance your sales success.—--Assertively plan and execute your sales program in your territory.—--Act proactively to create opportunities for new business.—--Make warm and cold calls using both marketing-driven leads and contact lists to prospective and existing customers to create new sales and identify and pursue up-sell opportunities—--Meet or exceed assigned sales goals for both product lines.—--Leverage Outside Sales Representatives in identifying and building relationships with prospective and current accounts.—--Build relationships to provide repeat business.—--Work with the operations, customer service and Outside Sales Representatives as needed to ensure quality customer service and customer satisfaction.—--Maintain pipeline opportunities and log all activity in contact management software.

Education record

Liberal Arts And Sciences/Liberal Studies