Senior Director - Customer Quality Assurance
Current*Responsible for customer quality assurance, supplier quality assurance, quality improvements, internal and external certification audits (TS, ISO, CQI, etc.), control and maintenance of procedures, and warranty investigation analysis for North American operations including (3) manufacturing facilities in North America.* Responsible for leading quality assurance activities for safety related products sold to the major automobile OEM manufacturers and related Tier 1 customers.* Customer lead for technical discussions related to production methods, quality controls, design features, quality assurance tools, warranty investigation and analysis.* Develop, implement, maintain, and communicate the corporate quality strategy and programs throughout the organization.* Prepare and conduct quality management review meetings with senior management including quality issues and resource requirements to maintain compliance.
