• Led the Clinical System Design process for multiple specialties• Managed and led large meetings with clinical staff to identify build requirements• Worked with stakeholders, clinical operations, IT teams, vendors and clinicians todetermine appropriate solutions• Documented and analyzed current workflows, and restructured them to facilitatethe implementation of EMR functionality while ensuring it supported patient careand accreditation standards• Developed professional relationships with stakeholders through effectivecommunication and consistency• Responsible for building and maintaining reporting workbench reports as the BeaconApplication Reporting Lead• Extensive knowledge of therapy plans and their use in AHS

• Provided application support of the CancerControl EMR (ARIA Manager MO)• Troubleshot complex application issues, developed innovative solutions andimplemented strategies to resolve problems• Provided comprehensive training for new users• Worked with onsite and provincial leadership to plan and implement new EMRfunctionality at CancerControl sites across Alberta• Coordinated and executed application testing for upgrades• Created new user accounts and was directly responsible for user access to theapplication

• Managed staff and scheduling requirements for multiple sites• On boarded and trained new employees• Encouraged knowledge transfer and skill building• Coordinated and ensured completion of large-scale change management requests• Provided support and guidance to team members• Managed and resolved escalations• Addressed staff concerns and provided conflict resolution• Completed and performed staff evaluations• Developed and ran weekly team meetings• Delegated tasks and assignments

• Managed support tickets within vFire• Serviced and repaired hardware• Installed and supported multiple clinical and administrative software applications• Coordinated warranty repairs with external vendors• Provided 24 hour on-call support• Resolved issues and provided a high level of support

Receiving stock and direct purchase products for the hospitalVerifying stock quantities and adjusting stock accordinglyOrder picking and verificationPackaging and shipping products to external sitesChecking quotas and stocking up accordingly in multiple departmentsDelivering direct purchase and stock products to rooms in a timely and efficient manner

Weighing and preparing crates, pallets, and loose tools for international shipmentsVerifying documentation and properly completing shipping documentsDealing with drivers in a positive and professional manner throughout the dayExtensive training on the JD Edwards (JDE) computer system

Trained and monitored new employees on how to follow properprocedures, as well as safety and health policiesResponsible for handling cash including bank deposits