Kevin White Email and Phone Number

Territory Manager for Nextstep Arthopedixs in the Columbus Ohio area. Primary focus on total joint replacement.

Held various managerial positions outlined below.Accountable for all phases of management related to the airline industry, including personnel management up to 100 employees, budgeting, customer service, safety, union and vendor management. Certified training instructor for 8 years in the cargo division.; Relocated to Wilmington to manage the operation when DHL purchased the Wilmington international airport. Wilmington station was a remote location which was 100% vendor operated.Trained the DHL agents in wide body cargo operations to include data entry, warehouse build up, trucking operations, and ramp procedures - resulting in one of the most efficient operating stations within Northwest Cargo.Managed a remote location operation which was 100% vendor supported and streamlined processes to guarantee efficient deliveries.Developed the vendor employees into a highly motivated team to handle one of the most stressful and complex cargo operations compared to other company stations.Exceeded on-time performance goal by 8% through addressing any delay issues and implementing corrective actions to prevent the delays.Met or exceeded the Trans Pacific Revenue goals on a consistent basis.Exceeded "cost per kilo" goal by 28% through utilization of existing staff to meet the increased volumes of export cargo.

2010Transferred to Chicago operations to assist with the new contract and managing the largest trucking operation within the Delta's cargo operation.Managed the largest trucking operation at the Delta Cargo. Which include both Exclusive Use vehicle and Limited Truck Load operations. Addressing existing procedure issues resulted in creating a more efficient operation.

Managed both company and vendor employees; Selected to closely develop and monitor the DHL account which was Northwest Airline Cargo's largest customer.Exceeded the on-time performance goal by 5% by developing a communication process that all the vendors understood and were able to comply with.Met and exceeded "cost per kilo" goal by 18%, by maximizing volume through the warehouse build up to allow additional space to the key customer - DHL.Reduced injury cost by 3% by chairing the monthly safety meetings with all of the NWA work groups, ramp and aircraft maintenance staff to develop, address and implement the desired preventive procedures.

Responsible for overall station operation to include management of both work groups, ramp and ticket counter operations. Improved the station's overall performance levels of revenues, customer satisfaction, and productivity.Improved Station's overall performance by 1.57 points within an 8 month period. Year-end measurement went from a 2.65 to 4.22.Developed and improved performance measures at the station through accountability, training, and employee development.Worked with local FAA in order to get the Air Traffic control tower to extend hours thereby ensuring the safety of NWA's late arriving flights. Developed a solid working relationship with the local FAA manager.Selected as the "budget champion" for the region and assisted other stations to facilitate them to achieve their assigned budget goals.

Managed both cargo and passenger operations for Northwest Airlines. I was also part of the intergration of cargo once Delta merged with Northwest Airlines.

Held various managerial positions outlined belowAccountable for all phases of management related to the airline industry, including personnel management up to 100 employees, budgeting, customer service, safety, and union and vendor management. Certified training instructor for 8 years in the cargo division; Assigned to Atlanta after closure of the Wilmington operation. This assignment was based on assisting the Delta Cargo department in developing proper operations during the merger.Accountable for setting up and managing the 747 Freighter operations for Delta Cargo; Resulting in an increase in cargo sales and revenue for Delta Cargo in 2009.Managed the transition phases of integrating the initial Northwest Airlines and Delta cargo Airlines at the World Hub facility; Managed the International/Domestic cargo operation at the Delta Cargo World port hub. Resulting in procedure development and increase revenue at Delta Cargo.

Relocated to Wilmington to manage the operation when DHL purchased the Wilmington international airport. Wilmington station was a remote location and 100% vendor operated.Trained the DHL agents in wide body cargo operations to include data entry, warehouse build up, trucking operations, and ramp procedures. Resulting in one of the most efficient operating station within Northwest Cargo.Managed a remote location operation which was 100% vendor supported and streamlined processes to guarantee efficient deliveries.Developed the vendor employees into a motivated unit to handle more complex tasks under pressure in a cargo operation than other company stations.Exceeded On-time performance goal by 8%, by addressing any delayed issues and implementing corrective actions to prevent delay's.Met or exceeded the Trans Pacific Revenue goals on a consistent basis. Created and increased more volume for DHL's use by maximizing allocated spaceExceeded "cost per kilo" goal by 28% by managing staffing to meet the increase volumes of export cargo.

Managed company and vendor employees; Closely handled the DHL account which was Northwest Airlines cargo's largest customer. Exceeded the on-time performance goal by 5% by developing a communication process that all of the vendors understood and were able to comply with to reach the goalMet and exceeded "cost per kilo" goal by18%, by maximizing volume through the warehouse build up to allow additional space to the key customer DHL on a nightly basis.Reduced injury cost by 3%, developing and chair the monthly safety meetings with all of the NWA work groups, ramp and aircraft maintenance. Addressed and implemented preventative procedures as required.

Responsible for overall station operation to include management of both work groups, ramp and ticket counter operations. Improved overall station performance in revenue, customer satisfaction, and performance.Improved Stations overall performance 1.57 points within an 8 month period Year end measurement went from a 2.65 to 4.22.Developed and improve performance measures at the station through accountability, training, and employee development.Worked with local FAA in order to get the Air Traffic control tower to extend hours thereby ensuring the safety of NWA late arriving flights. Developed a solid working relationship with the local FAA manager.selected as the "budget champion" for the region and assisted other stations in working with them to achieve their assigned budget goals.

Managed over 100 employees in a union environment, handling both international and domestic flight operations. Reduced injuries and increased revenues by holding employees accountable and through consistent training.Improved on-time performance by 15% through communication and accountability.Reduced the amount of OJIs and loss time accidents by 5% within first year, by conducting monthly safety meetings. Addressed accidents with employees to determine root causes and implement procedures to remove or reduce the hazards.Increased assigned budgeted revenue by 16% through monitoring and addressing the station performance and implementing change.

Developed and maintained the station set up and operation for Evergreen Eagle; Accountable for recruiting, developing, training, of employees. Increased revenue by performance, training, and developing a professional relationship with existing customers. Increased staffing from 12 initial employees to 65, to match the desired volume of work required. Developed and implemented the training program at the Atlanta station to meet customer's expectations and comply with company standards.Developed a secure working relationship with existing customers and increased 3 new airline clients. Implemented and managed the ground equipment maintenance procedures including new equipment and mechanics. To ensure proper equipment support for the daily operation.Increased Evergreen Eagles Atlanta cargo station into one of the top performing stations within the company.

Developed and maintained the station set-up and operation for Evergreen Eagle; Accountable for all recruiting, developing, training of employees. Increased revenues through performance, training, and developing a professional relationship with existing customers.Expanded staffing from 12 initial employees to 65, to match the enhanced and increased volume of work.Integrated a secure working relationship with existing customers and increased 3 new airline clients.Implemented and managed the ground equipment maintenance procedures, including new equipment and mechanics, to ensure proper equipment support for daily operations.