Kevin Wright Email & Phone Number

An experienced, delivery-focused professional specialising in strategy development and implementation, with a particular emphasis on commercial operations. Able to balance the challenge of managing multiple diverse projects and deadlines against the need to deliver operationally. Setting high standards and leading teams by example, encouraging an open, respectful working environment with clear communication and clarity of purpose. Key Skills • Strategy development and implementation: extensive experience in developing and delivering business strategies, using data to make informed decisions and with operational expertise to ensure successful implementation. Devised and led on new business initiatives that have delivered over £10m of revenue. • Income generation: Extensive experience across a range of commercial operations including retail, catering, publishing and licensing, directly responsible for annual turnover of £3m+ and with a track record of delivering sustainable and long-term profitability. • Leadership: Several years’ experience of management across a range of functions, including leading one of the front-facing teams in a world-renowned visitor attraction with c.1m visitors per year, requiring the highest standards of customer care. • Project management: including retail product development, improvements to visitor services, online UX development and management of high-profile publishing projects, with a reputation for delivery on time and on budget. Experience of working on capital projects both large and small, from whole site redevelopments to trading unit refits. • Budgeting: experience of budget writing and management across a range of different business models as well as researching and developing detailed business cases for new activities. • Collaboration: skilled at building close and productive relationships with colleagues and stakeholders at all levels. Solution-focused negotiator, with the tact and diplomacy to steer initiatives through organisations with diverse priorities. Adept at ensuring that public and commercial activities complement the values of an internationally recognised brand.• Communication: an effective communicator, able to tailor the message to the audience to achieve clarity and impact.

Listed skills include Management, Business Planning, Copywriting, Theatre, and 9 others.