Kevin Keene Email & Phone Number

Boston, Massachusetts, Us

• Responsible for implementation of 25 Professional Services (PS) offerings for Critical Event Management (CEM) use case in Healthcare/Life Sciences, Financial Services, Retail, State/Local Government, Transportation, and Higher Education verticals across North America. Executed Go-to-Market strategies for Vaccine Distribution and CEM resulting in ~$30M in bookings per year and ~$25M in service delivery driving 30% growth YoY • Builds relationships with Senior/C-level decision makers to drive Enterprise level CEM engagements with total contract value (TCV) between $300K-$1M; outcomes include driving support for a CEM program for life safety use cases, improving operational capabilities of Global Security Operations Centers (GSOC), enhancing visibility of global threats to key customer assets, programs, systems, and operations.

Boston, Massachusetts, Us

Boston, Massachusetts, Us

• Delivers Professional Services by applying cost accounting and agile/waterfall project management methodologies to ensure large-scale engagements are delivered on time and within budget; reduced time-to-value for CEM deployment from 138 to 103 days with 83% of active projects delivered under budget.• Responsible for recruitment, training, and retention of 6 Solution Consultants in deployment of over 50 CEM projects for mid-sized to Enterprise customers; created staffing model to expand PS organization, adding 4 Engagement Managers and 10 Technical Account Managers for large scale deployments and consultative support for the contract duration.• Manages implementation of 100+ IT Alerting and Mass Notification solutions for corporate, IT, Healthcare and Financial clients across North America; created turnkey provisioning model to support faster delivery of core functionality, data integration (SFTP/REST API), and integration of consumer facing applications resulting in 96% of projects delivered on-time and within budget and time-to-value decreased from 130 to 99 days • Program Manager for Peruvian federal government client; deployed nationwide digital Public Warning system providing cell broadcast (CBC) telecommunications to ~25M mobile users across 4 carrier networks; built 2 data centers, integrated CBC with over 100 cell controllers within guidelines of Proficient in matters involving service pricing, contract administration, and problem resolution for services backlog while ensuring compliance with contract terms.

Minneapolis, Mn, Us

Works directly with client teams in a collaborative environment to provide value added input, deliver projects built around identified and strategic issues, and ensure the delivery of high levels of client satisfaction.• Delivered outsourcing strategy across 8 solution vendors to gain market share of up to 1M uninsured public exchange health insurance consumers within State of Illinois• Managed the agile work streams of 2 vendor teams, 3 business analysts,2 technical architects, and 2 data modeling analysts for $1.8M Healthcare Co-Op start up• Responsible for integration, testing and implementation of eCommerce webpage for “Get Covered Illinois” healthcare site utilizing SaaS technology

Minneapolis, Mn, Us

Responsible for strategic planning of daily operations at 2 Distribution Centers, promoted collaborative Supply Chain focus on overall building performance, led a positive environment ensuring operational efficiency was maintained and continuously improved.• Deployed $25M in digital automation warehousing technology across 4 retail distribution centers; new support plan reduced service calls by 30%, improved operational compliance from 75% to 98%• Implemented enterprise wireless upgrade project for 25 retail distribution centers, reallocated bandwidth during peak period, reduced system downtime from 40 min to <45 sec

Minneapolis, Mn, Us

Responsible for validation of strategic business case for SAP in Canadian retail expansion• Incorporated new software applications to support retail store expansion, presented concept and ROI data to senior executives (VP/CIO); secured $5M to build SAP retail lab

Minneapolis, Mn, Us

Responsible for project management of 50K+ color coupon printers in 1750+ retail locations nationwide. Coordinated hardware and software procurement and implementation plans responsible for overall cost and schedule.• Instituted contracts for purchase of $50M in Point-Of-Sale (POS) hardware and services, completed 18-month project with cost savings of more than $1.5M by improving efficiency of rollout plan in line with Change Management approach

Minneapolis, Mn, Us

Responsible for business process re-engineering activities for Delivery Center of Excellence, coordinated best practices and technical activities across IT Development, Security, Testing and Change Management teams.• Led Supply Chain Delivery Center of Excellence (COE) team of 10 Software Engineers in execution of Agile project plan, deployed over 50 software patches for Manhattan integration with custom Supply Chain management system (3D), no delays to 24/7 operation

Randolph Afb, Tx, Us

Responsible for leading analysts in the creation and dissemination of all-source intelligence products utilizing classified data, systems, and tools for operational users worldwide in support of national security initiatives.

Bs, Political Science

Ma, International Economic Policy/Multinational Corporations