Reports directly to the CEO and extensively interacts with all other C-Suite and Executive team members daily. Key responsibilities include:- Delivery & Quality – Work across both BU’s to directly deliver programs and projects to customers and ensure customer satisfaction. Includes directly managing projects and programs as needed, currently directly manage multiple CDC projects involving varied tools and technologies such as Salesforce and Azure. Own the DRT Project Management Life Cycle (PMLC) which dictates the base processes and procedures all projects and the DRT quality program, maintaining corporate ISO and CMMI certifications.- People Development and Recruiting – Advocate for our people, their development and bringing in new people with innovative ideas to company. This includes managing the College Hire Program, interviewing extensively across all types of positions, and running internal training for the company.- Offering Creation – Heavily involved in defining new corporate offerings, specifically our Value Management Services (VMS) which focuses on first defining the outcomes of an effort that indicate success, using piloting and prototyping prior to major investment, and a heavy focus on user adoption of changes.- Internal Operational Support - With our CAO, manage the maintenance and use of our internal systems. Drove the complete redesign of our website and social media presence. Working to consolidate our internal systems to streamline processes and allow analytics and reporting on our internal data- Corporate Strategy – Drove the creation of a Balanced Scorecard for the company along with a new set of KPIs. Working across the company to evaluate what we do and what we want to do against the Balanced Scorecard, flowing it down into all our processes and decisions.- Business Development – Own the management of our pipeline and the overall Proposal Response Team. Deeply involved with our BD efforts, from Capture to Proposal Response.

- In charge of all day to day project delivery operations of the company, research and development operations, strategic partnerships, internal corporate IT support, and corporate quality control and management (ISO, CMMI). Main point of contact for clients at multiple levels.- Extensive interaction with the Chief Growth Officer and business development team, helping to drive pipeline focus and growth along with proposal response and partner/client negotiations.- Closely worked with the finance, contracts, recruiting, and HR teams in support of delivery operations. Directly managed staffing, employee availability and forecasting, negotiations with staffing firms, and employee chargeability targets.- Reorganized the company quality operations to pass formal ISO surveillance within the first 2 months, with no major findings and only 2 minor findings.- Effectively restructured delivery operations, breaking down complicated portfolios into a more streamlined operation utilizing Agile principles, where managers interfaced directly with me. - Created new process to forecast employee availability 6 months in advance, and match to existing open funded positions as well as potential unfunded positions. - Implemented new process for time and expenses to include both submission and approval deadlines, cutting period close out time by multiple days and improving accuracy. This also reduced the time required to generate and submit invoices. - Created new KPIs for the delivery operations for input into an executive dashboard.- Drove successful implementation of Deltek Costpoint, utilizing User Stories to capture our needs and to validate that it was working how we needed it to work.

Managing Director in charge of our Agile IT Management Solution area as well as the Account Lead for our Department of Commerce (DOC) work. Key responsibilities include:- Achievement of Account, Business Unit, and Company growth and revenue goals; Drive continuous financial management as well as pipeline growth and maintenance at all levels. Also responsible for successful execution of other key company metrics such as customer satisfaction and staff retention/growth.- Leading the creation of a standardized solution delivery framework for DRT to use across clients and projects. Includes Processes, Procedures, Standards, and Tools as well as tailoring guidance and compliance with our CMMI Development Level 3 certification.- Helping across DRT to stand up and monitor solution delivery projects and assist with issues that arise, provide guidance on processes and procedures, and align them to DRT’s overall solution delivery framework.- Both lead and act as a SME for multiple BD efforts – not only for solution delivery projects but for other kinds of work that DRT is involved in, such as project management support. Actively engage in capture to identify and position new work.- Ensure our DOC full life cycle systems integration work is running efficiently and help as needed operationally and administratively across a team of 30+ FTEs.- Identify and pursue new opportunities at DOC while maintaining high levels of efficiency and client satisfaction on our existing work.Previously at DRT:Delivery Manager, FDA Account: IT PM Support, CIO Council Support, EPLC Governance, CPICProgram Manager, FDA CDRH: Major Software Development (Custom, COTS), O&M SupportProject Manager, FDA CTP: Software Development Support, BP Re-Engineering, System Architecture

As a Manager at Accenture, my experience included:- Working across multiple clients such as the Department of Homeland Security (DHS), United States Postal Service (USPS), Internal Revenue Service (IRS), United States Department of Agriculture (USDA), and the National Gallery of Art (NGA), NISH (Non-Profit).- Managing small to large projects ranging in value from below $100,000 to several million dollars, and team sizes ranging from 2-30+ people.- Extensive interaction with executive level clients such as Directors, CIO’s, and COO’s.- Implementing a wide range of IT projects utilizing both COTS and custom components including public and private websites, business analytics systems, backend batch processing systems, legacy system conversions, and multiple other types of implementations. - Project implementations included all phases of implementation from initial analysis and requirements through design, build, test, business readiness, and operational support.- Significant experience with business and strategy oriented efforts such as line of business planning, organizational assessments and improvement recommendations, and market entry strategy.- Becoming an Accenture certified Control Account Manager responsible for managing project financials using EVM methodology.- Acting as a Career Counselor to junior Accenture people.

In my role as a Computer Specialist, I performed the following key tasks:- Worked on the Advanced Technologies and Oceanic Procedures (ATOP) project, which is a next-generation air traffic control system that manages oceanic air travel from major U.S. coastal airports.- Helped to plan and execute System Test for ATOP; this included extensive interaction with both the Lockheed Martin contracting team as well as internal FAA stakeholders.- Created formal documentation for this effort including field operations manuals for the field users and system administration manuals for field use.- Created multiple scripts and administrative applications using Java, MS Access, Visual Basic, and UNIX scripting languages/shells for field and testing use.