Drive strategies and operational support for rideshare opportunities at the cross-section of regulatory, marketing, product, and logistics.• Saved company 500k+ in six months by implementing educational process to reduce regulatory citations at SFO Airport.• Launched marketing strategy to increase driver amp utilization by 31% over eight-week period. Efforts placed market as top-three National performer. • Met quarterly operational targets for pilot Wheelchair Accessible Vehicle program in San Francisco to ensure eligibility of 700k+ in state subsidies.

Tradecraft is a full-time growth accelerator program for leading individuals to excel at high growth startups through a combination of consultative project work for seed & series A start-ups, curriculum and mentorship from leading industry practitioners.

Contributed to deployment of National Human Resource process improvement and transformation initiatives. • Lead business analyst in defining 800+ requirements for automation project. Ensured SOX compliance, and conducted user acceptance testing to realize 500 hour efficiency gain. • Developed decision trees for 65 unions and Collective Bargaining Agreements related to seniority list protocols. Transferred business rules to developers and engineers for implementation.

• Assessed business gaps and utilized root cause analysis to identify customer needs. Effectively tailored presentations to clients; exceeding sales quotas and target revenue by 35%. • Persuasive communicator able to clarify pain points, introduce relevant product benefits, and overcome objections to help reach monthly revenue goals.

• Involved with research, development and implementation of marketing and activation platforms for Storm partners. Assist in all aspects of activation including game night, corporate and community events.

• Managed 6-person team in execution of 55+ Search and Rescue cases resulting in 51 lives assisted, 18 lives saved, $3M in property assistance, and protection of Coast Guard assets worth $9M.• Led team of 42 personnel in recruitment of 350+ Coast Guard Service Members. Record-setting achievement in recruitment of underrepresented minorities, beating national average by 59%. • Conducted investigations and wrote 100+ responses to Congressional inquiries on behalf of executive team for cases related to highly-sensitive recruiting disqualifications.• Circumnavigated the globe conducting drug interdiction and anti-piracy operations. Ensured safe passage of 170+ crew and managed team of 8 in the safe execution of 85+ helicopter landings and take-offs.