Kevin Christner, Cpcu Email & Phone Number

St Petersburg, Florida, United States

St Petersburg, Florida, United States

Tampa/St. Petersburg, Florida Area

Oversee a team of staff field and desk adjusters responsible for investigation and settlement of homeowner property claims.-Establish specific goals for claim handling as well as develop and implement plans to support goal attainment relative to productivity, loss ratio, loss, and loss adjustment expenses.-Provide day to day administration and technical supervision of staff, including estimate review, coverage interpretation, letter writing, and settlement reviews.-Participate in hiring and selection process of new and experienced staff throughout claims department.-Extensive experience with handling Public Adjuster, Attorney and Assignment of Benefit involved claims. -Organize team trainings and outings to improve claims knowledge and build company culture.-While working closely with claims leadership and business/IT, lead a team of front end user software testers in monthly testing and reporting of the the organizations' new claims management system.

San Francisco Bay Area

- Inspected and appraised first party residential and commercial property claims while providing exceptional service for Chubb’s high net worth clientele.- Handled individual claims valued from $25,000 up to $500,000.- Analyzed complex commercial policies and endorsements in order to provide correct coverage decisions

San Francisco Bay Area

Oversaw a team of seven employees responsible for settlement of homeowners, auto property damage, casualty and liability claims-Provide direction and guidance on all claims including detailed investigations, negotiation techniques, and litigation strategies-Serve as branch independent adjuster coordinator, working with numerous firms to coordinate assignments and relay company specific reporting requirements.-Branch Assignment coordinator for incoming Property and Casualty Claims.-Audit files to confirm staff are meeting state and company regulations. -Handled and oversaw claims in excess of $1,000,000. -Handled an individual caseload of 250 claims annually. -Handled an increased workload for 8 months during management staffing shortage.

Colorado Springs, Colorado Area

-Multi Line Adjuster- Adjusted both Property and Casualty claims and helped inside staff with liability investigations - Conducted interviews with policyholders, claimants, and any relevant parties-Negotiated with attorneys, contractors, and medical providers to ensure fair claim settlements-Analyzed medical documentation to confirm that treatment is necessary and billed correctly - Mentored new adjusters to the company -Conducted over-the-phone mini interviews with prospective employees -Exercised fiduciary responsibility in managing claims payments ranging from thousands to hundreds of thousands of dollars-Worked away from regional office on full time basis and reported in when necessary -Worked to spread awareness of Amica and its product offerings in the Pikes Peak Region,

Dallas/Fort Worth Area

- Handled multiple CAT hail events while maintaining andextensive caseload.- Developed strong relationships with vendors and insureds-Utilized Xactimate, a standard industry software, to estimate repairs for losses on covered property-Maintained use of a company vehicle with monthly expense reporting requirements

Bachelor Of Science (B.S.), Human Resource Management And Marketing, Senior

Activities and Societies: Alpha Kappa Psi

Spanish Language, Business And Applied/Social Sciences

Attended the Universidad Pablo de Olavide during a semester abroad program in Seville, Spain.