Kevin Christopherson Email & Phone Number

Boise, Id, Us

Boise, Idaho, United States

Boise, Idaho Area

-Manage a team of 7-10 Inside Sales Reps for the Central US Territory-Focus Areas for the team:o Monthly/Quarterly Forecastingo Pipeline Management and hygiene with in Salesforce CRMo Create & manage pipeline generation campaigns including tools to facilitate and outbound activityo Technical aptitude progressiono Daily administrative and customer follow up tasks according to expected deadlines

-Manage Outbound lead generation through Business Dev Team ○ Created and managed team with salesforce dashboards and reports ○ Worked closely with salesforce admins to set up SF fields and formulas to track team compensation -Manage Inbound lead generation through Lead Dev Team ○ Worked with marketing team to research, identify, and set up online chat system ○ Created and managed multiple salesforce reports and lead view lists for teamTracked teams performance through salesforce dashboards and reports

- Develop and train a team to qualify, target, and prospect net new accounts.

- Educating businesses of all sizes about solutions Cradlepoint offers- Create accounts, service, update, and track through Salesforce software- Integrating high speed 4G LTE wireless networking solutions for consumers and businesses

• Managed 1 assistant manager with a total of 6-8 employees and handle all scheduling.• Responsible for creating, setting, and accountability for employee and store goals.• Created store policies and procedures for all aspects in order to duplicate and grow more stores.• Hired current staff and in charge of hiring, retention, and termination.• Created current company cash handling procedures and responsible for all cash handling processes.• Track and determine inventory on a nightly basis.• Responsible for sales• Manage and work with our Nutritional Coaches including: goal setting, scheduling, increasing revenue through 21 day clients, etc.• Responsible for learning the POS system and training all staff.• Responsible for all customer complaints, requests, special orders, and problems.• Learned and implemented a new program called Profit builder. This program records all meals and food items costs in order to give profit and loss information on individual meals.

• Opened 8 Sprint stores over 8 years; 4 of the 8 were built from scratch. Local stores were located in Boise and Meridian.• With a desire to learn and understand how to have a long distance business in 2009, I expanded to Spokane, WA taking over 1 previously owned store and starting 2 more.• Expanded business revenues to over 1 million per year.• Hired beginning staff, then trained managers to hire and manage. Company included 2 district managers, 25 retail sales reps, and 3-4 administrative personnel.• Created company policies and procedures for accounting, personnel, inventory, marketing, management, training, etc.• For 2 years I personally did all accounting, payroll, data entry, and government reporting responsibilities specifically to learn the process and give myself the ability to hire and manage for that section of the business.• Researched and set up company POS system for inventory control. Spent time integrating that POS system with QuickBooks and our accounting. Created inventory control positions to manage that part of the company.• Created our HR department that managed employee affairs, assessing and paying taxes, government forms, and record keeping.• Budgeted company profit and created relationships with banks to acquire investment money to expand to Spokane.• Set up and managed our accounting through QuickBooks and administrative personnel that handled weekly payroll, daily sales tracking data, company financials, etc.