Kevin Dowd Email & Phone Number

As a Representative for GLS under Automotive Financial Services I do the following for auto dealerships:•Educate them on the aspects of the GLS subprime program and how to maximize the value of the program for their individual dealership.•Maintain high quality customer satisfaction and retention of dealers. Including full time 24/7 availability to the dealerships.•Make regular dealer visits to answer any questions and help out in any way I can.

Downingtown Pa

As a Digital Advertising Consultant I offered auto dealerships digital advertising solutions that did the following:•Increased online advertising presence•Enabled dealers to unlock co-op advertising funds•Helped dealers get higher quality traffic to their websites

Downingtown Pa

As an account executive I offered auto dealerships desking software that did the following:•Significantly improved lease penetration•Realized meaningful increased profit per vehicle sold•Increased sales closing ratios - both on the showroom floor and online•Shortened negotiation time•Improved CSI•Reduced audit exposure•Improved cash flow

Norristown, Pa

•Solved vehicle challenges, optimized efficiencies, and reduced vehicle acquisition expenditures for small business customers with fleets. •Offered customized vehicle sales/leasing programs as well as maintenance management programs that everyday dealers didn't offer.

Wayne Pa

•Offered a wide variety of Sprint products and wireless solutions to help small businesses leverage technology to make more money, secure a competetive advantage in their respective industry, better serve their customers, and gain more productivity from their employees•Responsible for strategically identifying, prospecting and growing small to mid-market business accounts •Collaborated with sales professionals and executives, product vendors, and customers to develop solutions that address the client's needs

Philadelphia, Pa

• Ranked in the top three for sales by Assistant Managers in 08-09, 10-11, and 11-12 (#1)• Led the office in back end gross per car for fiscal year 2010-11 (56% higher than corp. average)• Developed and implemented internet sales templates that are now used nationwide branches• Trained, supervised, and mentored Account Executives to exceed established sales goals• Drove sales of used vehicles using various marketing and sales techniques• Reviewed, approved, and completed paperwork for deals by all account executives• Administered final approval on all sales, trade-ins, financing and credit arrangements• Developed and maintained relationships with rental branches, credit unions, and banks

Philadelphia, Pa

• Attracted and retained loyal customers by establishing a reputation of honesty and integrity• Sold the most cars in the country in March 2006 out of approximately 500 employees• Led the dealership in repeat customers• Led the office in personal customer service scores (92% completely satisfied customers)• Broke the record for most cars ever sold at the NE Philadelphia location• Ranked in the top 20 in the country at least three times in sales

• Ranked #1 in sales for non managers in 2004 • Won the Sloane Nissan vehicle presentation contest (“Walk around contest”)• Broke the internet sales record for Sloane Nissan in 2004

Philadelphia

• Oversaw 7 employees and 2.6 million dollars in car inventory• Increased customer service scores 18% in a 8 month span• Ranked #1 in Philadelphia in damage waiver sales in October 2003

New York/Philadelphia

• Ranked #1 out of 117 employees with corporate account leads numerous times• Ranked within the top 5 out of 117 employees in damage waiver sales consistently• Named branch corporate account manager and increased branch leads 67% in 3 months• Developed management, marketing, and sales skills through company training• Enhanced communication and persuasion skills through daily interactions with customers

Bachelor'S Degree, Psychology, 3.57 Gpa

Education record