Kevin Joyce Email and Phone Number

As a Digital Program Manager, I blend technology skills and business acumen to solve complex problems and deliver cutting-edge solutions with exceptional value. Across my consulting experience, I delivered solutions to 60+ clients and worked with many different technology stacks, products, challenges, and people. This variety of experience gives me a broad perspective and the foresight to anticipate risks and circumvent them before they occur. Everything I have learned as a consultant has positioned me as an effective leader of digital projects and operations who contributes to business growth.MY PROFESSIONAL PROMISEI lead teams of top performers to deliver large-scale web and mobile digital solutions, including enterprise content management systems (CMS) using Sitecore and Optimizely; customer relationship management (CRM) solutions in Salesforce; and employee collaboration mechanisms with SharePoint or similar, evolving technologies. I establish project scopes, make staffing decisions, and guide offshore-onshore collaborators to meet key milestones and deliverables.Additionally, my experience directing simultaneous projects’ operational workflow has provided me with a set of skills and tools to achieve success in business operations management. My organizational leadership successes include contributing to multiple complex M&A integrations and familiarizing incoming teams with my company’s ways of working. I excel at supporting executive leadership internally, driving critical initiatives, and offering upward feedback.WHY PEOPLE LIKE WORKING WITH MEAn open, available people manager, I serve as a coach and guide while tracking projects to ensure timely completion. I excel at liaising between business and technical teams; thanks to my own technical background, can often help developers identify more efficient project approaches. My calmness in tense situations instills confidence in the people around me. People appreciate my willingness to learn and evolve as I expect the same from them.PROJECT MANAGEMENT TOOLKITAtlassian Jira and ConfluenceAzure DevOpsMicrosoft ProjectBasecampSmartsheetMiroAgile/ScrumWaterfallKanban