• Helped health care providers and patients by greeting them in person/phone.• Answered questions and requests, referring inquiries to the pharmacist.• Maintained a safe and clean pharmacy by complying with procedures, rules, and regulations.• Maintained records by recording and filing physicians' orders and prescriptions.• Organized medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels;,calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies.

- Provide customer support for the entire University Community at the Office of Information Technology via phone, chat, SMS, email and face to face and using remote tools.- Oversee local and remote computer lab facilities including, but not limited to the following: customer support, security, hardware/software troubleshooting etc.- Provide face to face technology support at various walk-in support locations across campus.- Provide computer and device support in technology support zones. Assist with technology peer tutoring, andvideo event support.- Use developed skills along with support tools, such as ServiceNow and Bomgar.- Continually build knowledge of new products and service offerings.- Perform other duties as assigned.

• “Re-moodled” University Moodle sites for ease of access and clarity • Answered phone calls and inquiries about educational technologies • Presented information about new instructional support technologies • Assisted Technology Enhanced Learning Team (TEL) • Assisted other I.T divisions