Kevin Keaney Email & Phone Number

Boston, Massachusetts, Us

Boston, Massachusetts, Us

Framingham, Ma, Us

Sr Manager IT (3/2015-Present) Staples, Framingham MA • Explained and implemented good agile practices across all teams• Managed 3 team scrums and managed day to day activities of team members• Managed and coordinated projects and relationships with other internal teams and external vendors• Mentored other engineers on best practices and advancing their career• Defined job descriptions for new positions• Introduced standards in documentation: documented or updated all the DevOps and ServiceNow Engineering Procedures.• Implemented the new Jenkins system for CICD• Updated and maintained ServiceNow environment• Led the development of 20 custom modules for ServiceNow• Implemented ServiceNow chat reducing response time for Help Desk by 80%• Implemented ServiceNow orchestration reducing total tickets to Help Desk by 45%• Implemented ServiceNow Knowledge Base throughout Staples consolidating 3 different systems

Boston, Ma, Us

• Managed team scrums and managed day to day activities of team members.• Worked with the Network Operations team to define release procedures and create seamless install scenarios with zero downtime for the website• Managed and coordinated projects and relationships with other internal teams and external vendors• Mentored other engineers on best practices and advancing their career• Led the effort to get the latest release of the Ruelala software deployed• Defined job descriptions for new positions• Introduced standards in documentation: documented or updated all the DevOps Engineering Procedures.• Maintained and updated the VmWare vSphere instance used to run the QA/Dev environments• Implemented the new Ansible system• Maintained and created build scripts• Worked with Nginx and Netscaler for site load balancing• Administered GitHub environment including users, branching, and other day to day activities

• Managed team scrums and managed day to day activities of team members.• Brought team from release engineering to full dev operations team• Managed and coordinated projects and relationships with other internal teams and external vendors.• Mentored Other engineers on best practices and advancing there career• Led the effort to create an all new auto deploy and build system around Java and Tomcat.• Defined job descriptions for new positions.• Created the technical test for all levels of new hire candidates.• Introduced standards in documentation: Documented or updated all the Release Engineering Procedures. Introduced a Wiki to organize and store all documentation. • Updated server operations for Release Engineering: Organized and took over management for our current servers and started real maintenance schedules for the systems, designed and specified the full layout of the new server room including server layout, power, cooling, and cost .• Implemented the new Build Forge system.• Maintained and created build scripts.• Administered Perforce environment including creating new Branches, day to day user problems, backups, and maintenance jobs.

Needham, Massachusetts, Us

• Ran team scrums and managed day to day activities of team members.• Managed and coordinated projects and relationships with other internal teams and external vendors.• Defined job descriptions for new positions.• Created the technical test for all levels of new hire candidates.• Upgraded and maintained the build labs; this includes hardware and OS new installs as well as upgrades. • Introduced standards in documentation: Documented or updated all the Release Engineering Procedures. Introduced a Wiki to organize and store all documentation. • Updated server operations for Release Engineering: Organized our current servers and started real maintenance schedules for the systems, designed and specified the full layout of the new server room including server layout, power, cooling, and cost .• Implemented the new Build Forge system.• Maintained and created build scripts.• Administered Perforce environment including creating new Branches, day to day user problems, backups, and maintenance jobs.

Boston, Ma, Us

• Clear Case Administrator and developer support, managed automated builds and installations, and performed manual installs when necessary, also wrote and updated Perl build scripts. Performed hardware upgrades to both UNIX and windows servers. Wrote training documents for Clear Case and internal tools for users. Configured and deployed Build Forge into FEB.• Administered Windows and UNIX environments, Including network and OS upgrades. • Performed hardware upgrades on Sun 240, 280, 450, 480, 490 servers, Sun Netra servers, and NetApp servers.• Administered Clear Case environment including creating new Branches, creating and managing Vobs across several regions including India, Boston, and Salt Lake City. Supported Windows and UNIX clients, and supported Net App server. • Used the Build Forge application to setup and manage builds. Produced builds for development by several means. • Utilized a Fidelity internal product, MCB. • Maintained build scripts.• Installed WebSphere 5.0, 5.2, 5.11 and 6.0 instances in a UNIX environment. Also installed IPlanet 5.0 and 6.0 Web Servers in a UNIX environment.

Us

• Performed Release Engineering duties, including scheduling timetables, creating installers, automating and verifying nightly builds, and documenting functional specifications. Responsible for building, installing, and maintaining lab machines for multiple development labs and build lab. Performed Continuing Engineering duties, also maintained and administered source control system. Acted as Junior SQA Engineer as needed, executing QA test plans and system setup. • Created accurate build schedules and set deadlines. Built and maintained InstallShield and Wise installer for the PowerScribe 4.5, 4.6 and 4.7 product line. Used Perl to create automated nightly build scripts. Created documentation for functional specification of Installer for QA and Contractors.• Budgeted, setup and maintained hardware and software of development labs, engineer’s workstations, performed critical backups, automated nightly checkpoints, and coordinated offsite storage of source code.• Maintained and administered source control systems, Visual Source Safe and Perforce. Migrated source control system from Visual Source Safe to Perforce. Configured and managed Perforce Server and all accounts. Developed and provided training and documentation for all users on the new Perforce system.• Performed Integration Testing for Development. Provided engineering support to QA in Test Plan development and Test Plan review. Executed QA Test Plan and system setup. Conducted hardware qualifications on sound cards and microphones, and qualified brand name servers for use with PowerScribe product.• Performed Continuing Engineering for PowerScribe, including escalation, troubleshooting, and hotfixes. Provided product training and engineering support to customer support staff.

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Boston, Massachusetts, Us

Eagan, Mn, Us

Computer Science

Associate Of Science - As, Electrical And Electronics Engineering