- Develop and implement a social media strategy aligned with the company’s goals.- Create, curate, and schedule engaging content (text, images, video) for various platforms. (Instagram, Facebook, YouTube, Twitter/X)- Analyze social media performance through metrics to optimize reach and engagement.- Oversee and maintain influencer program.- Collaborate with marketing, design, and content teams to ensure cohesive messaging and brand consistency.- Collaborate with social media advertising team, including budget allocation and performance tracking.- Engage with online communities to build brand awareness and foster meaningful interactions.

Gaming content creator- Over 17 million views- 1,000+ videos- 40k Subscribers - Adobe Creative SuiteSkill set: Search Engine Optimization, keyword optimization, Adobe Creative Suit and Statistical Analysis

Manage and produce content across all social media platforms. Utilizing data for decision making and creation processes.- Monitor and analyze channel and campaign performance- Video and image production utilizing Adobe Suite and Canva.- Brand representation of 9+ million followers across all platforms.- Execute the broader social media strategy and guidelines that align with overall marketing objectives and brand guidelines.- Create, curate, schedule and publish engaging content across various social media platforms. including stills, product review and reveal videos, live streams, in-store event coverage, industry event coverage, user-generated content, and industry talent interviews.- Social Media Platform Management: (Twitter/X, Facebook, Instagram, TikTok, YouTube)- Sprout and Asana Social Media Management Platforms for posting and scheduling.- Business-to-Business (B2B) and Business-to-Customer (B2C)- Stats: 814+ million impressions, 26.5 million engagements (36.3% rate increase), 44 million video views (83.3% increase)

• Financial Support Analytics for Microsoft. • Weekly Reports with partners.  • Utilize SQL Management Studio for data analytics.  • Monthly Support Bot Analysis reports to recognize trends and improvements.  • Daily Management of Service Request Queue. • Trade Compliance for Microsoft.• Project Manager for reporting onshore quality assurance and facilitating remediation. • Team lead for offshore employees of an expedited back log project. • Training, evaluating, reporting and aiding offshore team performance. • Daily productivity reports for all onshore and offshore analyst teams. • Created bi-weekly presentations to keep team updated on new guidance and process changes. • Daily communication between team and business of high priority cases.

Host of Halo Outreach Podcast. A weekly news and discussion show keeping the gaming community update to date and informed on current events.400+ Podbean downloads, 22,000+ YouTube ViewsAvailable on Podbean, Spotify and Youtube!

 Lead team of 3 other quality assurance specialists. Quality assurance of in-house and India branch data classification. Act as liaison between staff and management. Set up weekly meetings to improve team communication. Resulted in 20% improvement in quality. Set parameters of difficulty and margin of error for QA standards.  Daily updates of projects and team budget for management.

 Lead team of 3-6 people depending on workload Understanding team dynamics for proper task allocation to improve multiple products such as augmented reality devices, biometric features and voice recognition.  Coordination of data capture for the development of machine learning algorithms.  Ability to adapt and work proficiently for different project needs and deadlines. 600+ daily captures of head and face movements, 1000 phrases, 4-5 rooms 3D scanned. Made judgements between feature team wants and team capabilities for optimal data captures. Attention to detail making sure team members and participants maintain high quality data captures.

 Quality assurance of SAP asset updates. Resolved discrepancies using SmallWorld, SAP and PSE Maps programs. Daily utilization of Excel including use of conditional formatting, data entry and pivot-tables.  Rewarded as the top performer 5 times over the course of contract.  Based on quality, difficulty and quantity percentage.

 Lead team of 3 other quality assurance specialists. Quality assurance of in-house and India branch data classification. Act as liaison between staff and management. Set up weekly meetings to improve team communication. Resulted in 20% improvement in quality. Set parameters of difficulty and margin of error for QA standards.  Daily updates of projects and team budget for management.