Experienced creative corporate executive & management professional with extensive experience developing, coaching and leading world-class sales, customer service & support teams in fast paced, high-volume environments. Effectively increased customer satisfaction and competitive advantage by evaluating processes and opportunities for improvement, then implementing cost-effective solutions. Successful track record in startup, turnaround, and mature business situations. Also in working with individual customers, Government and Fortune 500 accounts.Ten+ years non-profit executive leadership & board experience. Experienced in board training & development, budget creation & management, fund raising, member recruitment & new chapter development.Certified Small Business/Entrepreneurship TrainerCertified Life/Career CoachCertified Bowling CoachSpecialties: Leadership, Sales, Team Building, Customer Service, Member Recruitment, Training, Entrepreneurship
Listed skills include Leadership, Team Building, Management, Strategy, and 46 others.