Kevin Conley Email & Phone Number

Cranberry Township, Pa, Us

Pittsburgh, Pennsylvania, United States

-Deliver administrative and transactional support for employee leave of absence requests, including Short Term Disability, FMLA, and ADA. Host weekly meetings with clients and internal management to deliver individual leave updates, resolve technical issues involving absence management software, and obtain feedback on the leave review process.-Expedited decision times and improved overall experience for clients and employees by working with account management team, senior leadership, and policy holders to improve evaluation process for personal leaves.

Greater Pittsburgh Area

Greater Pittsburgh Area

Build relationships with clientele that are reporting leaves of absence ranging from small start-up businesses to international corporations.▪ Successfully mentored three new employees by developing onboarding plans including ERISA and HIPAA compliance, best practices related to account and leave management, setting goals, and positive employee engagement.▪ Lead team performance meetings to generate new ideas related to leave evaluation and prioritization to increase timely leave approvals, as well as using data analytics to resolve any client conflicts or inquiries.▪ Received the Cigna Monthly Employee Award for April 2017 for recognized commitment to providing strategic and technical support to teammates, high satisfaction with clientele, and focus on customer engagement and support with returning to work.▪ Work with account management and implementation teams to successfully integrate new disability, Family Medical Leave Act, health insurance, and ADA plan holders into Cigna benefit management and disability solutions.

Greater Pittsburgh Area

- Assess requested medical leave files to determine employee eligibility of benefits, including Short Term Disability, Family Medical Leave, government statutory benefits, medical case management, and return to work assistance.- Accurately calculate weekly benefit amounts for employees enrolled in Fully Insured policies or Administrative Services Only plans, including tax withholdings and offsets for additional sources of income.- Collaborate with Vocational Counselors to assist employees with safe plans for returning to work in a timely manner while receiving benefit plan incentives.