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Kevin Cook is listed as Director of Business Development at Blue Ocean Ideas, a company with 16 employees, based in Morrisville, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Kevin Cook.
Kevin Cook previously worked as Project Manager at K1 Consulting and Business Owner at Deep Green Services, Inc.. Kevin Cook holds Master Of Business Administration - Mba, Business Administration And Management, General from Unc Kenan-Flagler Business School.
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➡️ As a purposeful leader, I’ve cultivated expertise across industries, leading contact centers, customer experience, process improvement, and sales teams, and even founding and running a successful small business. My strengths lie in optimizing contact centers, developing teams, enhancing processes, implementing AMS/CRM and eCommerce solutions, and strategic thinking.My career began in Texas, with formative semesters abroad in Rome and Cuernavaca, starting as a frontline contact center specialist for the AICPA. Rapid promotions led me to senior management, where I discovered my passion for customer service, mentoring, process improvement, and system implementation. This passion continued at Cisco and the D.C. Bar, focusing on business process improvement through customer experience and staff optimization. At the Maryland State Bar Association, I managed the membership and technology department, leading a reorganization, rebranding, and CRM implementation that significantly improved operational efficiency.Family commitments brought me back to NC, where I founded a successful landscaping business, achieving an average of 55% revenue growth year-over-year. I was hands-on in every aspect—from website building and CRM implementation to hiring, logistics, accounting, and marketing. The business grew from a 2-person operation to 20+ in 5 years, and I implemented a profit-share model that benefited the staff.Key skills that define my 17-year journey include people development, transformative leadership, technology solutions, contact center management, sales, financial management, and process optimization. I’ve implemented and optimized CRM/AMS systems like Oracle ERP, Salesforce, and Aptify, aligning business strategies with customer expectations. My leadership and communication skills drive cross-functional teams and foster stakeholder collaboration. I manage budgets, assess risks, develop and analyze KPIs and SLAs, and drive process improvements.Self-growth is vital to me, and I’m committed to leaving the world better than I found it. In my free time, I enjoy hiking with my dog, gardening, service work, and being outdoors.Let's connect and explore how we can contribute to each other’s success.
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Morrisville, North Carolina, United States
At Blue Ocean Ideas, I lead our business development efforts for SailAMX, a cloud-based, all-in-one Association Management System (AMS) for professional associations, with a dual focus: expanding our client base within current market verticals and adding new association types, while also enhancing system functionality from a business process perspective.I.
Morrisville, North Carolina, United States
In my role as a Project Manager, I led CRM and eCommerce implementation projects and a data warehouse solution for our clients. I managed these projects end-to-end, developing detailed project plans that outlined deliverables, milestones, and dependencies. My approach involved daily check-ins to monitor progress, weekly status meetings to resolve issues.
Triangle, North Carolina, United States
As the founder and CEO of DGS, I led the company from a 2 person startup into a thriving business with over 20 full-time employees and additional seasonal staff. By prioritizing quality and client satisfaction, we achieved remarkable year-over-year growth, averaging over 55% annually and 600% from inception to the sale of the company.I established a.
Baltimore, Maryland, United States
At the Maryland State Bar Association, I managed the membership and technology department, spearheading a comprehensive reorganization, rebranding, and CRM implementation that significantly enhanced operational efficiency.Key Responsibilities and Achievements:- Membership, Technology, and Strategic Partnerships: Led the Membership department, overseeing.
Washington DC-Baltimore Area
In my role as Associate Director of Business Process Optimization at the D.C. Bar, I oversaw strategic business and technology projects, driving significant improvements in operational efficiency and member satisfaction.Key Responsibilities and Achievements:Strategic Program Management: Acted as Program Manager for key initiatives at the D.C. Bar and Court.
Durham, North Carolina, United States
As a Business Analyst at Cisco, I played a key role in driving process optimization and enhancing customer service through innovative solutions.Key Responsibilities and Achievements:- Process Optimization and Efficiency: Led a cross-functional team to streamline order fulfillment processes, achieving a 38% reduction in cycle times. Implemented Operational.
Durham, North Carolina, United States
As a Senior Manager at AICPA, I led the operations of a 60+ employee contact center, driving efficiency, customer satisfaction, staff development and revenue generation through strategic initiatives. Key Responsibilities and Achievements:- Contact Center Operations Management: Directed a contact center with over 60 employees, managing inbound and outbound.
Other employees you can reach at blueoceanideas.net. View company contacts for 16 employees →
Taylor Deyoung
Colleague at Blue Ocean IdeasBaltimore, Maryland, United States, United States
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Katie Foo
Colleague at Blue Ocean IdeasBaltimore City County, Maryland, United States, United States
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Rachel Abell
Colleague at Blue Ocean IdeasBaltimore City County, Maryland, United States, United States
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Brody Bond
Colleague at Blue Ocean IdeasLutherville-Timonium, Maryland, United States, United States
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Haley Williams
Colleague at Blue Ocean IdeasKennesaw, Georgia, United States, United States
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Emily Russell
Colleague at Blue Ocean IdeasTowson, Maryland, United States, United States
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Puthenmadom Sreekanth
Colleague at Blue Ocean IdeasUnited Arab Emirates, United Arab Emirates
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Greg Rittler
Colleague at Blue Ocean IdeasTowson, Maryland, United States, United States
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Aiyana Scarborough
Colleague at Blue Ocean IdeasCockeysville, Maryland, United States, United States
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Sarah Knight
Colleague at Blue Ocean IdeasCatonsville, Maryland, United States, United States
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Quick answers generated from the profile data available on this page.
Kevin Cook works for Blue Ocean Ideas.
Kevin Cook is listed as Director of Business Development at Blue Ocean Ideas.
Kevin Cook is based in Morrisville, North Carolina, United States while working with Blue Ocean Ideas.
Kevin Cook has worked for Blue Ocean Ideas, K1 Consulting, Deep Green Services, Inc., Maryland State Bar Association – Msba, and D.C. Bar.
Kevin Cook's colleagues at Blue Ocean Ideas include Taylor Deyoung, Katie Foo, Rachel Abell, Brody Bond, and Haley Williams.
You can use AeroLeads to view verified contact signals for Kevin Cook at Blue Ocean Ideas, including work email, phone, and LinkedIn data when available.
Kevin Cook holds Master Of Business Administration - Mba, Business Administration And Management, General from Unc Kenan-Flagler Business School.
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